Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Richmond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
828 reviews
5 stars
790
4 stars
13
3 stars8
2 stars6
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of the sales representatives at this store.
Technical Support
Many reviews highlighted the store's ability to resolve technical issues quickly and effectively, including data transfers and phone repairs.
Billing Assistance
Customers appreciated the assistance with billing inquiries and the ability to save money on their plans.
Device Setup
The store received positive feedback for efficiently setting up new devices and transferring data.
Problem Resolution
Customers noted the store's effectiveness in resolving various phone issues, including virus removal and connectivity problems.
- MCMarilyn Cornett4 days ago5.0The Verizon wireless sales representatives were all extremely fast, friendly and they all knew exactly what they were doing the entire time all through the process and alll. I like the Richmond Verizon the best of all I've been in thanks guy's.
- CTCharolette Turpin4 days ago5.0My phone was hacked so I took it to the Verizon store here in Richmond. They helped me get it cleaned up so I couldn't get scammed anymore. They also made sure no one could get into my account
- DMDella Mitchell5 days ago5.0I always pay my bill at this verizon store. Today the verizon sales representative helped me clean all of the spam apps off of my phone so i wouldnt have so manyb popup ads all the time. He also made sure that my home screen layout was set right
- MBMakayla Bellfield5 days ago5.0I tried to set up service with AT&T at Walmart but they ended up upgrading someone else’s line and lost my phone number. They said that “because AT&T and Verizon use the same towers, things get messed up sometimes”. They weren’t helpful in any way. The representative at this Verizon store cleared things up for me better than anyone at Walmart possibly could have and better than the AT&T reps too
- SKSpillmanmartha@yahoo,xom Kirstin1Nov 12, 20255.0We switched from Verizon to T-Mobile a regretted it. The store manager at t mobile was very rude and unhelpful. They helped me switch back to Verizon and made sure my auto pay was set up
Frequently Asked Questions About Verizon
Where is the Verizon store located in Richmond, KY?
The Verizon store is located at 1031 Sylvia Drive, Richmond, KY 40475.
What are the operating hours of the Verizon store at 1031 Sylvia Drive?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM and on Sundays from 12:00 PM to 6:00 PM.
Can I upgrade my smartphone at this Verizon store?
Yes, wireless sales consultants at this Verizon store can help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, or Motorola devices.
Does the Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services for wireless products and accessories.
What brands of mobile devices are available at this Verizon store?
You can find devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this store.
Are there any special deals or promotions available at this Verizon location?
Yes, you can find deals on Verizon phones and plans; visit https://deals.cellularsales.com/ for current promotions.
What payment options are accepted at the Verizon store on Sylvia Drive?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Is it necessary to make an appointment before visiting the Verizon store?
No, appointments are not required; you can walk in or call ahead if you prefer.
What nearby places can I visit before or after shopping at the Verizon store on Sylvia Drive?
You can visit Dunkin' for coffee and donuts, or enjoy a meal at Outback Steakhouse, both located nearby.
Are there any services like car washes close to the Verizon store on Sylvia Drive?
Yes, Classy Chassy Car Wash LLC and Miracle Car Wash are nearby, offering convenient automotive cleaning services.
Can customers access health services near the Verizon store on Sylvia Drive?
Yes, Richmond Family Medicine Associates and Family Health Care Clinic are nearby for medical needs.