Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Oak Grove’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
408 reviews
5 stars
352
4 stars
14
3 stars
10
2 stars
8
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the exceptional customer service provided by various representatives, particularly highlighting individuals like Carlos, Kendra, and Ian for their professionalism and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, with several customers mentioning how representatives like Michael and Unique provided valuable insights and solutions.
Positive Experiences
Overall, customers reported positive experiences during their visits, often mentioning smooth transactions, helpful assistance, and a welcoming atmosphere.
Issues with Service
A few customers expressed dissatisfaction with specific service issues, including a negative experience with a representative and concerns about warranty processes.
- AFAshley FreemanDec 31, 20255.0Carlos was extremely helpful and so nice!!! His customer service and patience with us was very appreciated!! Thank you again, Carlos!!
- DKDarrell KellyDec 26, 20255.0I came in to trade in my phone and it was an ordeal, but Anthony, my customer service representative I had at this location was amazing. He helped me with my issue and even contacted the Verizon Representatives to help get me the best deal. I would highly recommend this place to my friends or family.
- CMCarly McneilDec 23, 20255.0We just upgraded three new phones with Carlos. He made the process go smoothly and quickly. Even though he's a Bears fan and we are Packer fans he treated us like family. We would highly recommend him for any of your Verizon services. We were impressed with his skill of putting on the screen protectors, definitely a professional. Ask for Carlos when you go into this Verizon. Thank you.
- RHrandy harmonDec 13, 20255.0Carlos goes above and beyond to get the best deals possible! He’s extremely professional and he treats you as if you’re family. Highly recommend that you go see Carlos and the Verizon family at this location.
- AHAlejandro HenaoDec 4, 20255.0I recently upgraded my phone with Verizon and had the pleasure of being helped by Carlos Loya. He was extremely professional, patient, and knowledgeable throughout the entire process. Carlos made everything simple and stress-free, explaining each step clearly and helping me choose the best option for my needs. His customer service was outstanding, and I truly appreciate the effort he put into making sure I left satisfied. Highly recommend asking for Carlos—he’s the kind of employee that makes you want to keep coming back!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Oak Grove, KY?
The Verizon store is located at 15858 Fort Campbell Blvd, Ste A, Oak Grove, KY 42262.
What are the store hours for Verizon Cellular Sales on weekdays?
The store is open Monday through Friday from 9:00 AM to 8:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at this Verizon Cellular Sales location.
Do I need an appointment to visit the Verizon store at 15858 Fort Campbell Blvd?
No, appointments are not required to visit this Verizon store, though you can call ahead to make one if you prefer.
What brands of smartphones can I purchase or upgrade at this Verizon store?
You can buy or upgrade devices from Apple, Motorola, Samsung, Google, LG, HTC, and Asus at this Verizon Cellular Sales location.
What payment methods are accepted at Verizon Cellular Sales in Oak Grove?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Does this Verizon store offer any pickup or delivery services?
Yes, the store offers in-store pickup services for your convenience.
What nearby places can I visit after shopping at Verizon Cellular Sales?
After visiting Verizon Cellular Sales, you can check out nearby spots like C4 Entertainment for video games and gifts, Baby A’s BBQ for food, or Woody's Hand Tossed Pizza for pizza.
Are there any gaming or toy stores near the Verizon Cellular Sales location?
Yes, C4 Entertainment, a video game store and toy shop, is located nearby and is a great place to visit.
Which nearby places could help customers needing automotive or moving services?
Customers can visit BW’s Preowned Autos for used cars and automotive parts or U-Haul Neighborhood Dealer and Airborne Lotto for truck rentals near the Verizon store.