Verizon

4.9
1265 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Morehead’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
130 Stone St, Morehead, KY
40351, United States

Hours

Reviews

4.9
1,263 reviews
5 stars
1,205
4 stars
31
3 stars
3
2 stars
8
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of representatives like Skyler, Brad, and Nicholas.

Product Knowledge

Staff demonstrated strong knowledge about products and services, helping customers choose the right devices and plans.

Efficiency

Many reviews highlighted quick service and efficient problem resolution, with customers appreciating the minimal wait times.

Billing Issues

Some customers reported issues with billing and promotions, particularly related to miscommunication during the sales process.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.
  • DW
    Deborah Walton
    3 days ago
    5.0
    My phone stopped working. I had to come ot the store and I got another one. Gerard helped me set it up and got everything in order again. Great deal at this location
  • LM
    Lorraine Martin
    3 days ago
    5.0
    I had technical issues with my phone. Some calls were coming in but they were silenced so I didn’t realize I was receiving a call. They helped fix my situation there and also helped me with my charging issue on my wireless charger.
  • HS
    Henry Stamper
    3 days ago
    5.0
    I had questions about returning my phone because it wasn't working the way I thought it would. But the representative at the store slowed down with me and we talked everything out and he fixed my phone the way I needed it fixed.
  • PB
    Pat Binion
    3 days ago
    5.0
    I needed help with my restart buttons and needed to know how to reconnect my service if it goes away. He helped me find the correct buttons and he was very nice.
  • RA
    Randy Aines
    6 days ago
    5.0
    I think he dod great. He got everything i needed take care of. My phone wouldn't allow me to call out or get calls so I came in to the morehead store and Jerard helped me by changing g some things on the account and he was able to get my phone working again.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Morehead, KY?

The Verizon store is located at 130 Stone St, Morehead, KY 40351.

What brands of phones can I upgrade to at the Verizon store on Stone St?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other brands at the store.