Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Maysville, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
195 reviews
5 stars
152
4 stars
11
3 stars
9
2 stars
3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Andrew, Sarah, and Bryce, highlighting their ability to assist with various issues.
Mixed Experiences
While some customers had excellent experiences, others reported long wait times and poor service, particularly when specific staff members were unavailable.
Billing Issues
Several reviews mentioned problems with billing and promotional offers not being honored, leading to frustration among customers.
Store Environment
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Product Knowledge
Staff members were frequently noted for their product knowledge, helping customers make informed decisions about their purchases.
- SMsherrie meffordNov 15, 20255.0Best customer service ever. Andrew was kind to help me with my phone that had a virus. We thought the problem was fixed however, it wasn't. So I went back to the store when it was about to close and even though he was still working with someone else, he was kind enough to stay and sell me a phone because I was traveling the next morning. So, if you go to Verizon, ask for Andrew. 5 Star all the way
- SMSamantha MenaNov 13, 20255.0Andrew was absolutely fantastic!!!we had no clue what we were doing when we came in and he got us set up! He was very friendly and patient!10/10 definitely recommend coming to him!
- SWSteven WoodOct 16, 20255.0Blake was so helpful! His knowledge about the product put my mind at ease. And made me feel like I made the right decision. Thank you Blake!
- DPDonald PennistenOct 2, 20255.0Love this store and it’s people always a great value!
- CMCarrie MorrisAug 9, 20255.0Andrew was the best ! He was very knowledgeable and not to mention his attitude! We switched from AT&T to Verizon and Andrew explained the process so well! I definitely refer him !! Great hospitality! Good to know that genuine people still exist! Thanks Andrew Cooper !
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Maysville?
You can find a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection products.
What are the store hours for the Verizon retailer in Maysville, KY?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store support in-store pickup?
Yes, this location offers in-store pickup services.
What payment options are accepted at the Verizon retailer in Maysville?
The store accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is the Verizon store located in Maysville?
The Verizon retailer is located at 167 Wal Mart Way, Maysville, KY 41056.
Can I get help with new lines or device upgrades at this Verizon location?
Yes, this store offers services including new lines, upgrades, new devices, and accessories.
Does the Verizon retailer in Maysville provide any special offers?
Yes, you can view the latest offers by visiting their deals page at https://victra.com/device-deals/.
Are there nearby dining options if I want to grab a meal before or after visiting the Verizon store?
Yes, nearby dining options include Penn Station East Coast Subs, Dunkin', Sonic Drive-In, Applebee's Grill + Bar, Gold Star Chili, and Subway, all within walking distance.
Where can I get my hair cut or nails done near the Verizon store?
Nearby beauty and grooming services include Great Clips for haircuts and Nail Pro for nail salon services.
What are some nearby places to shop after visiting the Verizon retailer?
You can visit nearby stores such as Maysville - GameStop for video games and music, Marshalls for clothing, Rack Room Shoes and Hibbett Sports for footwear, Dollar Tree for discount goods, and Cato Fashions for women's clothing.