Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Madisonville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 35 Madison Square Drive.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
875 reviews
5 stars
832
4 stars
16
3 stars8
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and friendliness of staff, particularly highlighting Brennan and Josh for their exceptional service.
Knowledgeable Staff
Many reviews noted the staff's expertise, with specific mentions of Brennan and Mason being particularly knowledgeable about products and services.
Positive Experiences
Numerous customers reported having great experiences during their visits, often mentioning the ease of upgrading or fixing their phones.
Problem Resolution
Several reviews highlighted staff members' ability to resolve issues effectively, with Josh and Brennan frequently mentioned for their problem-solving skills.
Mixed Reviews
While many customers had positive experiences, there were a few complaints regarding misleading information about fees and promotions.
- DTdavid thomasNov 6, 20255.0Thank you Josh for helping with autopay
- PVPeggy VillinesNov 6, 20255.0Mason helped get the viruses off my phone!
- LBLarry BolingNov 6, 20255.0Thank you josh for helping me with my phone
- AMAngela MeffordNov 5, 20255.0Mason helped set up our phones and keep them protected!
- JDJessica DeahlNov 5, 20255.0Mason helped me fix my billing issues and was very kind and helpful!
Frequently Asked Questions About Verizon
What is TCC Madisonville and what services does it offer?
TCC Madisonville is a Verizon authorized retailer offering smartphones, tablets, Verizon home internet, and wireless services with Verizon network coverage including 5G. They also provide award-winning customer service and support for both consumers and businesses.
Where is Verizon TCC Madisonville located?
It is located at 35 Madison Square Drive, Madisonville, KY 42431, USA.
What are the store hours for Verizon at 35 Madison Square Drive?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What brands of devices can I find at TCC Madisonville?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at TCC Madisonville.
Does Verizon TCC Madisonville offer in-store pickup?
Yes, they offer in-store pickup services for purchases.
How can I schedule an appointment with TCC Madisonville?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What customer protections or plans does TCC Madisonville offer?
They offer Total Mobile Protection and Verizon Unlimited plans along with device financing and Verizon Protect services.
Are there nearby food options if I visit Verizon at 35 Madison Square Drive?
Yes, nearby you have Subway and Taco Bell for quick sandwiches and Mexican fast food, Wings Etc. for American cuisine, and Godfather's Pizza for pizza lovers. These provide convenient dining options before or after your visit.
What other mobile phone stores are close to TCC Madisonville?
Nearby mobile phone stores include another Verizon store and T-Mobile, which may offer alternative wireless plans or devices to compare during your visit.
What other retail stores can I visit near Verizon at 35 Madison Square Drive?
Nearby retail options include Kmart, Sears Hometown Store for appliances, Staples for office supplies, and Rogers Jewelers for jewelry. These stores can be convenient stops if you are shopping in the area.