Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Madisonville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 35 Madison Square Drive.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
882 reviews
5 stars
839
4 stars
16
3 stars8
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mason and Brennan received high praise for their helpfulness, knowledge, and professionalism, with many customers recommending them specifically.
Technical Support
Customers appreciated the assistance with phone setups, repairs, and troubleshooting, particularly highlighting Mason's and Josh's effectiveness.
Mixed Experiences
While many reviews were positive, there were a few complaints about misleading information regarding fees and promotions.
Overall Satisfaction
The majority of customers expressed a high level of satisfaction with their experiences, often mentioning they would return or recommend the store.
- CMCharles McGarJan 2, 20265.0Thank you josh
- CRCameron RidenerDec 18, 20255.0I was in town recently and Mason was a big help when switching my plan from ATT to Verizon. Ask for Mason!
- JPJames ParkerDec 16, 20255.0Thank you josh for cleaning my phone
- DSDonna SumnerDec 6, 20255.0Mason helped us with purchasing 2 new phones. Was very patient and made sure we had all the information needed.
- KLKara LearNov 24, 20255.0Mason does a great job of giving you the information that you need, he helped me with my Face ID issue and talked about upgrading my phone and he is very knowledgeable.
Frequently Asked Questions About Verizon
What is TCC Madisonville and what services does it offer?
TCC Madisonville is a Verizon authorized retailer offering smartphones, tablets, Verizon home internet, and wireless services with Verizon network coverage including 5G. They also provide award-winning customer service and support for both consumers and businesses.
Where is Verizon TCC Madisonville located?
It is located at 35 Madison Square Drive, Madisonville, KY 42431, USA.
What are the store hours for Verizon at 35 Madison Square Drive?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What brands of devices can I find at TCC Madisonville?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at TCC Madisonville.
Does Verizon TCC Madisonville offer in-store pickup?
Yes, they offer in-store pickup services for purchases.
How can I schedule an appointment with TCC Madisonville?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What customer protections or plans does TCC Madisonville offer?
They offer Total Mobile Protection and Verizon Unlimited plans along with device financing and Verizon Protect services.
Are there nearby food options if I visit Verizon at 35 Madison Square Drive?
Yes, nearby you have Subway and Taco Bell for quick sandwiches and Mexican fast food, Wings Etc. for American cuisine, and Godfather's Pizza for pizza lovers. These provide convenient dining options before or after your visit.
What other mobile phone stores are close to TCC Madisonville?
Nearby mobile phone stores include another Verizon store and T-Mobile, which may offer alternative wireless plans or devices to compare during your visit.
What other retail stores can I visit near Verizon at 35 Madison Square Drive?
Nearby retail options include Kmart, Sears Hometown Store for appliances, Staples for office supplies, and Rogers Jewelers for jewelry. These stores can be convenient stops if you are shopping in the area.