Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
894 reviews
5 stars
863
4 stars
14
3 stars4
2 stars3
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, often going above and beyond to resolve issues.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the speed of resolving their inquiries and issues.
Product Knowledge
Staff members were frequently noted for their expertise in explaining products and services, helping customers make informed decisions.
Positive Experiences
Numerous customers reported having wonderful experiences, often mentioning specific representatives who made their visits enjoyable.
Problem Resolution
The store was recognized for effectively resolving various customer issues, from phone upgrades to technical problems.
- CBConnie ByersNov 3, 20255.0We came in today because my husband's phone had gone completely black and couldn't use it at all. I also needed to have my background screen saver changed, and I also purchased a phone mount for my my car. Keith took care of everything. Did an excellent job. We've been coming to this store for many years. We've been a Verizon patron for since 1998 and have continued to do, so, thank you very much.
- POPROD. ONTHETOWNNov 1, 20255.0Jacob Lyons at Verizon was a great help, saved me a lot of money and really looked out for me
- ACaaron coleNov 1, 20255.0Was seen immediately. All questions answered. Very satisfied with service
- CLCheryl LuskNov 1, 20255.0Came in today needing help with a broken phone. Tyler was extremely helpful.. He went above and beyond getting the assistance I needed. I am a nurse and on call duties needed assistance getting claim advanced. He hit it out of the ballpark!!! I will tell all my friends that this is the Verizon Store that goes the extra mile to help your customers. If I could give more stars I would give a 10!!! Please pass on the extreme satisfaction with all their help today
- LJLinda JenningsOct 31, 20254.0They are always nice and courteous. This time the one employee was almost rude. I have always gone to the store with my questions about my phone problems. He stated he was not there for that, he was there for sales! I have purchased numerous phones, well every phone I have had over a lot of years and have always been told if I did have problems 'just bring it in and they would help me'. Unfortunately that was not the case this time😟
Frequently Asked Questions About Verizon
Where is Verizon Cellular Sales located in Louisville?
Verizon Cellular Sales is located at 9034 Taylorsville Road, Louisville, KY 40299.
What are the operating hours of Verizon Cellular Sales?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I purchase smartphones from brands like Apple and Samsung at this Verizon store?
Yes, this Verizon store offers smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Does Verizon Cellular Sales provide in-store pickup services?
Yes, in-store pickup is available for purchases at Verizon Cellular Sales.
What payment methods are accepted at Verizon Cellular Sales?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Do I need an appointment to visit Verizon Cellular Sales?
No appointment is required; you can visit the store anytime during operating hours.
What services can I get at Verizon Cellular Sales?
You can get wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot services, and more.
Is it possible to pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at Verizon Cellular Sales.
Are there nearby places to grab a coffee or a meal before or after visiting Verizon Cellular Sales?
Yes, nearby places include Starbucks for coffee, Shogun Japanese Steak House for sushi and steak, Potbelly Sandwich Shop, Wild Eggs for breakfast, and Old Chicago pizza restaurant.
What other amenities or services are near the Verizon store that I can visit?
Nearby amenities include Budget Car Rental and Avis Car Rental locations, Hotworx gym and yoga studio, Banfield Pet Hospital, and various salons like D Spa & Nails and Great Clips.
How can nearby locations like the Stony Brook shopping center enhance my visit to Verizon Cellular Sales?
Stony Brook shopping center is close by, offering additional dining and shopping options, making it convenient to combine your visit to Verizon with other errands or leisure activities.