Verizon

4.9
1594 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4169 Shelbyville Rd, Louisville, KY
40207, United States

Hours

Reviews

4.9
1,592 reviews
5 stars
1,503
4 stars
39
3 stars
15
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jacob, Daniel, and Tyler.

Efficiency

Customers frequently noted quick service and efficient problem resolution, often highlighting their positive experiences with minimal wait times.

Technical Support

Several reviews mentioned excellent technical support, with staff assisting in troubleshooting and resolving issues with devices and accounts.

Billing Assistance

Customers appreciated help with billing inquiries and adjustments, with some reporting successful reductions in their monthly bills.

Positive Experiences

Overall, many customers expressed satisfaction with their visits, often describing their experiences as pleasant and hassle-free.
  • LS
    Lyndsey Straughn
    5 days ago
    5.0
    Jacob at this location was extreme helpful! We had made an online purchase that we had a lot of issues with, Jacob helped us cancel that order and do the same order in store. Would definitely recommend Jacob.
  • JS
    Jake Stone
    Nov 14, 2025
    5.0
    I needed to replace my cellphone of four years. Andres provided me with such excellent assistance and guidance. Not only did he provide me with great service but it was a delight to chat with him. He is a great worker and asset to Verizon.
  • DF
    Denis Fleming
    Nov 14, 2025
    5.0
    Excellent help. Thank you so much. I always come here whenever I have phone problems. My email was acting funky and Andre’s helped me to get things straightened out. Very grateful.
  • CB
    Cameron Bryant
    Nov 4, 2025
    5.0
    Cameron was very knowledgeable, professional, and personable. He helped us save a ton of money while switching from T-Mobile. We all got the newest top of the line model iPhones and they paid off my old iPhone with T-Mobile. We were there for quite some time but this was not cameron’s fault as Verizon website/software was faulty. I’m very grateful and satisfied with my new phone and service.
  • TF
    Travis A. Fritsch
    Oct 30, 2025
    5.0
    My phone is such an important part of my life and I needed to get back to a very dependable cellular service. I'm back to Verizon and I am so happy to be here.

Frequently Asked Questions About Verizon

Where is the Verizon store located?

The Verizon store is located at 4169 Shelbyville Rd, Louisville, KY 40207.

What brands of phones can I purchase at this Verizon store?

You can purchase phones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless.