Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Louisville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,592 reviews
5 stars
1,503
4 stars
39
3 stars15
2 stars8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Jacob, Daniel, and Tyler.
Efficiency
Customers frequently noted quick service and efficient problem resolution, often highlighting their positive experiences with minimal wait times.
Technical Support
Several reviews mentioned excellent technical support, with staff assisting in troubleshooting and resolving issues with devices and accounts.
Billing Assistance
Customers appreciated help with billing inquiries and adjustments, with some reporting successful reductions in their monthly bills.
Positive Experiences
Overall, many customers expressed satisfaction with their visits, often describing their experiences as pleasant and hassle-free.
- LSLyndsey Straughn5 days ago5.0Jacob at this location was extreme helpful! We had made an online purchase that we had a lot of issues with, Jacob helped us cancel that order and do the same order in store. Would definitely recommend Jacob.
- JSJake StoneNov 14, 20255.0I needed to replace my cellphone of four years. Andres provided me with such excellent assistance and guidance. Not only did he provide me with great service but it was a delight to chat with him. He is a great worker and asset to Verizon.
- DFDenis FlemingNov 14, 20255.0Excellent help. Thank you so much. I always come here whenever I have phone problems. My email was acting funky and Andre’s helped me to get things straightened out. Very grateful.
- CBCameron BryantNov 4, 20255.0Cameron was very knowledgeable, professional, and personable. He helped us save a ton of money while switching from T-Mobile. We all got the newest top of the line model iPhones and they paid off my old iPhone with T-Mobile. We were there for quite some time but this was not cameron’s fault as Verizon website/software was faulty. I’m very grateful and satisfied with my new phone and service.
- TFTravis A. FritschOct 30, 20255.0My phone is such an important part of my life and I needed to get back to a very dependable cellular service. I'm back to Verizon and I am so happy to be here.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 4169 Shelbyville Rd, Louisville, KY 40207.
What brands of phones can I purchase at this Verizon store?
You can purchase phones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless.
What are the store hours for the Verizon location at 4169 Shelbyville Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon store require appointments for visits?
No, appointments are not required to visit this Verizon store; you can walk in at your convenience.
What services does the Verizon store offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
Can I pick up my wireless device in-store at this Verizon location?
Yes, in-store pickup is available for wireless devices and accessories.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Are there any automotive services near the Verizon store at 4169 Shelbyville Rd?
Yes, nearby automotive services include AutoZone Auto Parts, Louisville Mitsubishi, Mitsubishi Store, Easy Car Sales of Louisville, Mini of Louisville, Craigs Best Cars, and Craig and Landreth Cars.
What nearby places can customers visit for personal care before or after shopping at the Verizon store?
Customers can visit nearby places like Supercuts, JC Nails and Spa, Hubbards Lane Barber Shop, and Cozy Relax spa for haircuts, nail care, and relaxation services.
Are there other mobile phone stores close to this Verizon location?
Yes, nearby mobile phone stores include another Cellular Sales location, T-Mobile, and Verizon itself offering telecommunication services.