Verizon

4.3
255 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Danville, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1500 Hustonville Rd, Danville, KY
40422, United States

Hours

Reviews

4.3
254 reviews
5 stars
184
4 stars
21
3 stars
13
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were described as rude and unhelpful.

Employee Knowledge

Several customers highlighted the knowledge and expertise of employees like Dustin, Austin, and Justin, who provided effective solutions and assistance.

Store Experience

Customers reported a range of experiences, from excellent service to long wait times and confusion during transactions.

Sales Practices

Some reviews mentioned aggressive upselling tactics and dissatisfaction with how sales were handled.

Store Environment

The store was described as clean and organized, but some customers suggested improvements for comfort during long waits.
  • DN
    Dorothy Napier
    Oct 21, 2025
    5.0
    Brandon was so helpful
  • LC
    Lynda Campbell
    Oct 20, 2025
    1.0
    I went in the Danville store and asked for help to transfer my one Verizon phone to a new Verizon phone sent to me by Verizon and the one tall guy wanted to charge me thirty dollars to help me do it. A Verizon store should help you with Verizon equipment without charging people. The girl behind the counter actually wearing a Verizon shirt was very rude also. No help at all.
  • BC
    Brenda T Culpepper
    Sep 26, 2025
    5.0
    Superb service and Sales Reps at Danville, KY, Store! Highly recommend! πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ Yeah Verizon!!!
  • JT
    Johanna Tarr
    Sep 11, 2025
    5.0
    Dustin is remarkably! I had a problem switching due to the back end of there system. He went through so much to get it done! I don’t think I would even have a new phone if it wasn’t for Dustin! More than a 5 star ⭐️
  • TR
    Taylor Robinson
    Aug 18, 2025
    5.0
    10/10. Katie helped me and was beyond amazing. She saved me a huge chunk off my phone bill AND got some stellar promos! She really knows her stuff!!!

Frequently Asked Questions About Verizon

What type of store is the Verizon location at 1500 Hustonville Rd in Danville, KY?

It is a Verizon Authorized Retailer offering Verizon wireless services and devices.

What products can I find at the Victra Verizon Authorized Retailer in Danville?

They offer wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.