Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Crescent Springs, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
216 reviews
5 stars
182
4 stars
11
3 stars2
2 stars
4
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and patient, with specific mentions of employees like Erin, Jake, and Steve.
Sales Practices
Several reviews highlighted concerns about misleading sales practices, including upselling and inaccurate information regarding products and services.
Wait Times
Customers expressed frustration with long wait times, both for service and for order pickups, indicating a need for improved efficiency.
Knowledge and Support
While some employees were noted for their knowledge and ability to assist, others were criticized for lack of helpfulness and product knowledge.
Store Environment
The store was generally described as clean and well-organized, contributing positively to the customer experience.
- MWMike Winstel2 days ago5.0Xavier was super helpful and kind! Thank you again!
- JWJeff WilsonNov 7, 20255.0Troy did an excellent job!
- BHBen HallOct 5, 20255.0Xavier and Troy were a pleasure to deal with, very friendly and helpful. They both spent ample amount of time trying to help me with the troubles, I will be taking my business to them form now on.
- AGAnne GaunderJul 10, 20254.0People were helpful, but they did not always give me accurate information. For example, they gave me the wrong phone case and put it on for me. I was not able to use the volume button because they were pressed inside of the case. When I took it back, a different employee told me that it was the wrong case.
- RRRick ReadOct 2, 20215.0Staff was very polite, professional and patient. Service was well organized.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Crescent Springs, KY?
The Verizon store is located at 2420 Baxter Ave, Crescent Springs, KY 41017.
What are the operating hours of the Verizon store in Crescent Springs?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What products can I purchase at this Verizon authorized retailer?
You can find smartphones, tablets, wearable devices, audio accessories, cases and protection, power accessories, SIM cards, laptops, home phone replacements, and mobile broadband products.
What services does the Verizon store in Crescent Springs offer?
The store offers new lines, upgrades, new devices, and accessories services.
Does the Verizon store accept mobile payments?
Yes, the store accepts mobile NFC payments such as Apple Pay, Android Pay, and Samsung Pay.
Can I pick up my online order at this Verizon store?
Yes, the store offers in-store pickup services.
What brands of mobile devices and accessories are available at the Verizon store?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What nearby dining options can I visit before or after shopping at the Verizon store?
Nearby dining options include Tropical Smoothie Cafe, Firehouse Subs, Marco's Pizza, Bonefish Grill, and Taco Bell, offering a variety of meals from smoothies and sandwiches to seafood and Mexican cuisine.
Are there any nearby places where I can get financial services while visiting the Verizon store?
Yes, nearby financial service locations include Advance America, Fifth Third Bank, PNC, and the LibertyX Bitcoin ATM for banking and other monetary needs.
What nearby amenities are available for relaxation or personal care near the Verizon store?
Nearby amenities include Hand & Stone Massage and Facial Spa, Kate’s Serenity Salon, The Lash Boutique, and En Vogue Hair Salon & Boutique.