Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Ashland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,473 reviews
5 stars
1,384
4 stars
37
3 stars14
2 stars9
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, particularly highlighting Amy and Morgan for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the minimal wait times and smooth processes during phone upgrades and troubleshooting.
Store Environment
The store was frequently described as clean and welcoming, contributing to a positive shopping experience.
Problem Resolution
Staff were commended for their ability to resolve issues effectively, whether it was troubleshooting phone problems or assisting with account changes.
Recommendations
Numerous customers expressed their willingness to recommend the store to others, citing positive experiences and satisfaction with the service received.
- CWCassie White5 days ago5.0Amy was amazing. We had a lot of technical issues and she didnt give up on helping us get what we needed. She went above and beyond. She helped us get the best discounts to save us the most money to help us out. We really appreciate all She done and will definitely be sticking with Verizon for a long time because they give the best customer service.
- KRkenneth ross5 days ago5.0Amy here at Verizon Asland Kentucky was extremely helpful.She was well educated in her skills.She explained everything in detail and was very polite.I will continue my business with Verizon.
- WCWanda CollinsJan 4, 20265.0Came into the Verizon store in Ashland and was met by Amy. We had no intentions of buying a phone, but Amy reviewed our account and found us a great offer that we could not pass up. We got 2 new phones for only $12 more a month. Go see Amy!
- DCDuell CollinsJan 4, 20265.0Stopped in the Verizon store after lunch today for a technical issue with my phone. We got to work with Amy and if we ever have any issues we will be back to Amy. She addressed all our issues and I'm not lying.
- BJBrandon JudeDec 28, 20255.0Had a wonderful experience with Amy at Verizon! She went above and beyond to help us not only pick what phone fit us Best but she also stayed way over closing to help us get everything set up on 4 phones and even helped transfer everything from our old phones! She did everything in her power to help us have the best customer service. Definitely recommend Amy for anyone looking for new phones!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Ashland?
The Verizon store is located at 416 River Hill Dr, Ashland, KY 41101.
What brands of phones can I find at the Ashland Cellular Sales Verizon store?
You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus phones at this Verizon store.
What are the store hours for the Verizon store at 416 River Hill Dr?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, the store offers in-store pickup services.
Does this Verizon store require appointments for visits?
No, appointments are not required to visit this Verizon store.
What payment options are accepted at the Cellular Sales Verizon store?
They accept American Express, Discover, MasterCard, and Visa.
What services does the Verizon store offer?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspots, and Verizon Wireless services.
Which nearby restaurants can I visit before or after shopping at Verizon on River Hill Dr?
You can visit Shogun Steakhouse, Shoguns Japanese Steakhouse, Chick-fil-A, Outback Steakhouse, McDonald's, and O'Charley's Restaurant & Bar nearby.
Are there any nearby stores where I can shop alongside visiting the Verizon store?
Yes, nearby retail options include Walmart Supercenter, Walmart Ashland - River Hill Dr, PetSmart, DICK'S Sporting Goods, and Ferguson Plumbing Supply.
What nearby services might be helpful for visitors to the Verizon store?
Nearby helpful services include Walmart Pharmacy, Western Union money transfer, Jackson Hewitt Tax Service, Regal Nails, and minuteKEY locksmith services.