Verizon

4.9
1459 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Ashland’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
416 River Hill Dr, Ashland, KY
41101, United States

Hours

Reviews

4.9
1,456 reviews
5 stars
1,367
4 stars
37
3 stars
14
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of representatives like Amy, David, and Morgan.

Efficiency

Many reviews highlighted the quick service and efficient problem-solving, with customers appreciating the minimal wait times and smooth processes.

Problem Resolution

The staff were noted for their ability to effectively troubleshoot and resolve various phone issues, leading to high customer satisfaction.

Store Environment

The store was frequently described as clean and welcoming, contributing to a positive shopping experience.

Sales and Promotions

Customers appreciated the helpfulness in finding deals and promotions, often resulting in savings on their bills or upgrades.
  • MG
    Michael Goodwin
    4 days ago
    5.0
    Payton was awesome to work with. Streamlined the whole process. Answered every question. Kind and helpful.
  • WD
    Whitney Dougherty
    Nov 9, 2025
    5.0
    Amy was fabulous! We were not the easiest customers and she was SO patient and thorough with us. If I could give her 6 stars, I would!
  • CR
    Colin Ross
    Nov 8, 2025
    5.0
    I came into the store and Amy greeted me at the door. I had a Verizon issue and she took her time to get everything resolved. I'm now up and running and will be back to see her.
  • LH
    LaShea Hudnall
    Nov 8, 2025
    5.0
    Great customer service! Love this store! The lady was super super super helpful on the transaction. I appreciate all the help I was given. Great prices Great phones and great service. Highly recommend this place. Thank you for a delightful transaction we will be back in the future for more phones.
  • KG
    Karen Gee
    Nov 3, 2025
    5.0
    I came to verizon by chicfila because I was missing my Gmail app and couldn't figure out how it had disappeared. Morgan was able too figure it out right away and fix it. I recommend coming to this store any time!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Ashland?

The Verizon store is located at 416 River Hill Dr, Ashland, KY 41101.

What brands of phones can I find at the Ashland Cellular Sales Verizon store?

You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus phones at this Verizon store.