Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Wichita’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
225 reviews
5 stars
180
4 stars
14
3 stars2
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Caleb, Sam, and Alejandro.
Professionalism
Several reviews highlighted the professionalism of staff members, particularly in handling customer inquiries and providing assistance.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service and unprofessional behavior from some employees.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Store Environment
The store was generally described as clean and welcoming, although some customers noted issues with wait times and understaffing.
- SPSulinn PowellOct 11, 20255.0Jimmy was amazing and helpful
- TTthetoolman001Sep 15, 20255.0Awesome experience Ask for Nicholas Lee...he was wonderful and did an incredible job...was very patient
- RPRusty PotterSep 11, 20255.0Jimmy is so kind and helped me unclog my charging port, he even checked to see if I have upgrades available. He was so professional.
- DWDoug WilliamsAug 21, 20255.0A great place to have a phone with! Super great service and the people working there are great!
- MTMia TempleJun 3, 20255.0I had an absolutely amazing experience at the Verizon store all thanks to Alejandro! I went phone call to phone call with Verizon and asurian and it seemed like no one knew there job, but From the moment I walked in, he made me feel welcomed and taken care of. Alejandro was incredibly knowledgeable, patient, and genuinely cared about helping me find exactly what I needed. He answered all of my questions clearly and made sure I understood all my options without any pressure. What really stood out was how easy and stress-free he made the whole process — whether it was setting up a new phone, explaining my plan, or making sure everything was working perfectly before I left. His professionalism and friendly attitude made all the difference. If you’re looking for top-notch service and someone who truly goes above and beyond, ask for Alejandro! I’ll definitely be coming back and recommending this location to all my friends and family. Thanks again, Alejandro — you’re the best!
Frequently Asked Questions About Verizon
What services does Verizon at 4819 S Washington Ave provide?
Verizon at 4819 S Washington Ave offers wireless devices sales, upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, Verizon plans, wireless accessories, and exclusive Verizon services.
What brands of smartphones can I purchase at this Verizon store?
You can purchase smartphones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this Verizon store.
What are the store hours for Verizon at 4819 S Washington Ave?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does this Verizon location require appointments for service?
No, appointments are not required to visit this Verizon store; walk-ins are welcome.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at this Verizon location.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa.
Does the Verizon store offer in-store pickup services?
Yes, in-store pickup is available at this Verizon store.
What restaurants are located near the Verizon store at 4819 S Washington Ave?
Nearby restaurants include Pardon My Cheesesteak, IHOP, Arby's, Jalisco Restaurant, El Jalisco Restaurant, Subway, and KFC, offering a variety of food options before or after your visit.
Are there any coffee shops or cafes near the Verizon store?
Yes, Dutch Bros. Coffee is a nearby coffee shop and cafe where you can enjoy drinks and smoothies close to the Verizon store.
What nearby places can customers visit for relaxation or personal care after shopping at Verizon?
Customers can visit local personal care businesses nearby including Marvelous Massage, John Hill barber and spa, New Style Salon, Ray of Sunshine wax bar and spa, and Pampered Pets LLC for pet grooming.