Verizon

4.4
352 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Wichita’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
5611 E Harry St, Wichita, KS
67218, United States

Hours

Reviews

4.4
351 reviews
5 stars
276
4 stars
19
3 stars
13
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Katie, Caleb, and Jonathan for their helpfulness and professionalism.

Knowledgeable Staff

Numerous reviews mentioned the staff's expertise and ability to explain options clearly, making the purchasing process easier for customers.

Positive Experiences

A significant number of customers reported positive experiences, often mentioning that they would return to the store for future needs.

Problem Resolution

Several customers noted that staff members were effective in resolving issues, such as account problems and phone setups.

Mixed Reviews

While many reviews were positive, some customers expressed dissatisfaction with service quality and billing issues, indicating inconsistency in experiences.
  • RP
    Robert Puckett
    Nov 16, 2025
    5.0
    Exceptional service and follow up. After I bought my phone and I pad here I had many questions, all answered quickly and courteously. The best Wichita Verizon store !
  • CI
    Charles Patton III
    Oct 29, 2025
    5.0
    There’s always 3-4 Verizon Reps here at this location, so the chairs are always empty.
  • EP
    Eslier Pérez
    Sep 29, 2025
    5.0
    Very good attention Gracie latas was attending to me and very good service I arrived with a problem in my account and she resolved it very quickly 100% recommended the best’s 😊
  • HL
    Hakan Lindeman
    Sep 15, 2025
    5.0
    Was having a rough day with a broken Sim card but Markwan made it so much easier with his assistance in getting a new phone. Friendly and offered clarity in what I was curious bill wise. Would reccomend if your looking for either a new phone or a trade in.
  • RL
    Rick Loehrs
    Sep 9, 2025
    5.0
    Johnathan assisted me with Megan my monthly payment using a cash app card. I had trouble with 3 hours last night trying to pay my bill unsuccessfully though. From the time I walked in the Verizon door here with Jonathan to the time that he completed my needs completely was less than 30 minutes and I would have never figured it out had it not been for this young man. I'm thankful for his customer service and professionalism. Thank you Rick Loehrs.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located in Wichita?

The Verizon Cellular Sales store is located at 5611 E Harry St, Wichita, KS 67218.

What are the opening hours of the Verizon Cellular Sales store at 5611 E Harry St?

The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.