Verizon

5.0
155 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Shawnee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 16010 W 65th St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
16010 W 65th St, Shawnee, KS
66217, United States

Hours

Reviews

5.0
155 reviews
5 stars
153
4 stars
1
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Grey and Aubrey, for their helpfulness, professionalism, and ability to resolve issues efficiently.

Knowledgeable Staff

Many reviews highlighted the staff's extensive product knowledge and ability to explain options clearly, contributing to a positive customer experience.

Efficiency

Customers appreciated the quick service and smooth processes for phone upgrades and account changes, often noting that they were in and out in a timely manner.

Store Environment

The new store location received positive remarks for its cleanliness and modern setup, enhancing the overall shopping experience.
  • SN
    Stephanie Nichols
    4 days ago
    1.0
    If could rate zero stars I would. I went in last night with my son and there were 3 others in the store and 1 employee. We waited at least 10 minutes without any acknowledgement. No be with you soon or hello. Didn’t even look at us.
  • CC
    Casey Cook
    Jan 2, 2026
    5.0
    Had some initial issues on an upgrading a phone - Aubrey made sure everything was correct!
  • TD
    Tammy Dodderidge
    Dec 30, 2025
    5.0
    I had a wonderful experience in the store today with Aubrey! She was knowledgeable, patient and so smart! Thank you!!
  • CG
    cierra garrison
    Dec 27, 2025
    5.0
    aubrey was awesome! super helpful, made the whole process really easy, and helped me get a 10/10 trade in deal. seriously one of the best experiences I’ve had at verizon!! thanks queen!
  • DS
    Dallas Summers
    Dec 14, 2025
    5.0
    Grey was great. He explained my options and helped me update my account to save the most with everything my family needs.

Frequently Asked Questions About Verizon

What types of devices and services does Verizon at 16010 W 65th St offer?

Verizon at 16010 W 65th St offers the latest smartphones, tablets, wireless devices, Verizon home internet, and related accessories with Verizon 5G coverage for consumers and businesses.

What are the store hours for Verizon at this location?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM, including specified holiday hours.