Verizon

5.0
139 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Shawnee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 16010 W 65th St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
16010 W 65th St, Shawnee, KS
66217, United States

Hours

Reviews

5.0
139 reviews
5 stars
138
4 stars
1
3 stars
0
2 stars
0
1 star
0

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and professionalism of staff, particularly Grey and Aubrey.

Efficiency

Many reviews highlighted the quick and smooth service provided during phone upgrades and account setups.

Knowledgeable Staff

Customers noted the extensive knowledge of employees, especially in resolving technical issues and providing product information.

Positive Experiences

Numerous reviews described their experiences as the best they've had at a phone store, emphasizing satisfaction with the service.

Going Above and Beyond

Several customers appreciated staff members staying late or going out of their way to assist with complex issues.
  • RJ
    Robert Johansen
    2 days ago
    5.0
    2 new phones, and an iPad. The staff here didn’t an excellent job in explaining all the nuance of fees, plans, promotions, products, and costs of changing phones. Very patient, helpful, and great overall product knowledge. Come here.
  • MB
    Mariah Brown
    2 days ago
    5.0
    Aubrey is #1!!!! She was supper helpful the process was fast. She was funny and also straight to the point. She really knows what she’s doing. 110% recommend this store It was also clean!
  • DT
    DIANA THOMPSON
    Nov 9, 2025
    5.0
    Dreading getting a new phone as my last Verizon experience at a different location was awful. Grey was amazing - explained everything very clearly, gave me several options, set up and transferred all my info smoothly, and actually lowered my bill! Love my new phone and recommend coming to see him at Verizon.
  • KD
    Kristi Dust
    Nov 8, 2025
    5.0
    Aubrey was very helpful from start to finish with setting up a new phone. She was very knowledgeable and kind demonstrating the what new features were available. She was very thorough in her presentation.
  • JH
    Jake H
    Nov 5, 2025
    5.0
    I came in with a bit of a complicated issue regarding a new phone and plan. Grey and Aubrey were outstanding. They made sure everything was in order. Aubrey spent a ton of time on the phone with Verizon ensuring I would get the original trade in value on my phone from when I first ordered it. She was also very patient while I figured out my accessories bundle. I would definitely recommend this location.

Frequently Asked Questions About Verizon

What types of devices and services does Verizon at 16010 W 65th St offer?

Verizon at 16010 W 65th St offers the latest smartphones, tablets, wireless devices, Verizon home internet, and related accessories with Verizon 5G coverage for consumers and businesses.

What are the store hours for Verizon at this location?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 5:00 PM, including specified holiday hours.