Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Salina, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
349 reviews
5 stars
300
4 stars
20
3 stars2
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Nicole, Lori, and Nichole.
Wait Times
Several reviews noted long wait times, especially for walk-in customers, with some expressing frustration over the lack of staff during busy hours.
Professionalism
Many customers appreciated the professionalism of the staff, particularly in handling complicated transactions and remaining calm under pressure.
Follow-Up Issues
There were complaints about poor follow-up from staff regarding billing issues and customer inquiries, leading to dissatisfaction.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
- MJMargarita JohnsonNov 14, 20255.0Helpful young man Eddie.Always ready to help anyone.It would be nice if you guys have coffee and water for clients.
- DLDan LewickOct 16, 20255.0Very informative and excellent help getting our phones
- DUDana UrbanekAug 26, 20251.0I got two new razor flip phones and sign for the Verizon credit card so the bill goes to that 187.45 can I get another bill Verizon that 217.99 the second month in a row I paid both of them I've been to the store in Salina call Verizon on the phone call also called the credit card nobody can help me figure out why I'm getting those bills I'm going to go back Friday and see if I can talk to the manager
- KUKathy UnruhJul 2, 20255.0We had a rather complicated trade-in plus phone and jet pack purchase, and the computer system seemed not to want to cooperate throughout the process. Eddy remained calm and professional, and Colton helped when needed. It took a while, but it was still a positive experience!
- LBLincoln ByerleyJun 13, 20255.0No wait, the Staff was great!
Frequently Asked Questions About Verizon
What types of products does Verizon in Salina, KS offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands can I buy at the Verizon Authorized Retailer in Salina?
You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
What are the store hours for Verizon in Salina, KS?
The store is open Monday through Friday from 10 AM to 7 PM, Saturdays from 10 AM to 6 PM, and Sundays from 12 PM to 5 PM.
Does the Verizon store in Salina offer in-store pickup?
Yes, this location offers in-store pickup for your convenience.
Which payment methods are accepted at the Verizon store in Salina?
They accept American Express, Mastercard, Visa, Discover, Apple Pay, Samsung Pay, Android Pay, cash, and debit cards.
Does Verizon Salina provide any recycling services?
Yes, the store offers electronics recycling services.
What languages are spoken at the Verizon Authorized Retailer in Salina?
The staff speaks English and Spanish to assist customers.
Can I schedule services or manage my account online for this Verizon store?
Yes, you can schedule services and manage your account using the My Verizon app available on the Apple App Store.
What nearby places can I visit before or after shopping at Verizon in Salina?
Nearby you can find Hillside Liquor for drinks, McDonald's for a quick meal, and the Sunflower Pool & Patio store for home improvement needs.
Are there any health or wellness services near the Verizon Salina store?
Yes, nearby options include A Caring Touch by Carolyn for massage therapy, Jasperson Chiropractic Clinic, and Healing Touch spa for relaxation.