Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Ottawa’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
389 reviews
5 stars
334
4 stars
23
3 stars
10
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Alex, Jake, and Nick.
Positive Experiences
Numerous reviews reflected overall satisfaction with the service, with customers expressing they would recommend the store to others.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth purchasing experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly with specific employees and lengthy processes.
Problem Resolution
Several customers appreciated the staff's efforts in resolving issues, with many mentioning that employees went above and beyond to assist.
- JWJordan WardOct 21, 20255.0I've been to this location twice, ironically about a year apart, and both times I had a pleasant experience. Jacob Wight and Nick (I'm sorry I can't remember your last name) were awesome. Their customer service is fantastic and the entertainment they provided was a bonus. 10/10 would recommend coming here.
- DBDawson BruceOct 21, 20255.0Dakota was great
- JKJan KromerOct 20, 20255.0Dakota was a great help
- JGJacquelyn GillespieOct 20, 20255.0Dakota was a great help
- LELynda EckermanOct 9, 20255.0Cadene - was very very helpful getting alot of pop ups off my phone that were keeping me from using my phone. Thank You
Frequently Asked Questions About Verizon
What brands of smartphones can I find at Verizon at 1518 S Main St, Ottawa, KS?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and more at our Verizon store.
What are the operating hours of the Verizon store at 1518 S Main St?
Our store is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit the Verizon store in Ottawa?
No, appointments are not required; you can walk in or call to make an appointment if you prefer.
What services does Verizon at 1518 S Main St provide?
We offer Verizon wireless plans, upgrades, prepaid wireless, mobile hotspots, home internet, Smart Car services, and more.
Can I order online and pick up my device at the Verizon Ottawa location?
Yes, in-store pickup is available for your convenience.
What payment methods are accepted at Verizon in Ottawa?
We accept American Express, Discover, Mastercard, and Visa cards for payments.
What should I do after visiting Verizon if I want a quick meal nearby?
You can visit nearby places like Sonic Drive-In, Dairy Queen Grill and Chill, Domino's Pizza, or Blanco's Bar & Grill for a quick bite.
Are there other mobile phone stores near the Verizon store at 1518 S Main St?
Yes, nearby mobile phone stores include Cellular Sales, Cricket Wireless Authorized Retailer, and T-Mobile.
Where can I go for beauty and spa services near Verizon in Ottawa?
You can visit nearby beauty salons like Lashes and Hair by Katlyn, Envy Nails, and Magnolias Hair Studio for beauty and spa services.
How can nearby services like Peoples Bank or Ms Fixit Computer Repair help me during my visit to Verizon?
Peoples Bank offers convenient banking services nearby, and Ms Fixit Computer Repair provides expert computer and IT repair, making it easy to handle related tasks before or after your store visit.