Verizon

4.9
468 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Olathe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 14325 W 135th St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
14325 W 135th St, Olathe, KS
66062, United States

Hours

Reviews

4.9
461 reviews
5 stars
441
4 stars
8
3 stars
0
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sunny received overwhelmingly positive feedback for her exceptional customer service, being described as helpful, knowledgeable, and personable.

Efficiency

Many customers noted the quick and efficient service provided by Sunny and other staff members, making the phone upgrade process smooth and stress-free.

Professionalism

Reviewers highlighted the professionalism of staff, particularly Sunny and Lex, who were praised for their patience and ability to address customer needs effectively.

Overall Experience

Customers expressed high satisfaction with their overall experience at the store, often mentioning a willingness to return due to the positive interactions with staff.
  • FT
    Faye Tune
    5 days ago
    5.0
    Alexander was great my old phone had a lot of issues so was hard to transfer things Alexander was great deserves a ten was so patient and got it all done perfect
  • JC
    Jackie Cook
    Jan 2, 2026
    5.0
    We recently changed our plan and upgraded our phones at TCC Wireless, and Aubrey was absolutely amazing to work with. She was patient, kind, and truly went above and beyond. After experiencing an initial delay, Aubrey took it upon herself to visit two separate locations to track down our new phones so we wouldn’t have to wait for shipping. Because of her extra effort, we were able to complete everything at a location close to our home instead of traveling to multiple stores, which made the whole process so much easier for us. As if that wasn’t enough, she also provided us with additional items at no charge to make up for the earlier hiccups we experienced with a different representative. Her level of care, accountability, and customer service was exceptional. I can’t say enough great things about Aubrey or the service she provided. She turned a frustrating situation into a genuinely positive experience. Highly recommend asking for her if you visit TCC Wireless!
  • CV
    Christine Vohs
    Dec 29, 2025
    5.0
    Sunny is amazing! She is super knowledgeable and has excellent customer service!
  • LW
    Laura Waters
    Dec 29, 2025
    5.0
    Our experience at this store was excellent! The sales staff is knowledgeable and they were able to help us with our specific needs. I highly recommend using this store!
  • SB
    Sandy Burlison
    Dec 15, 2025
    5.0
    Sunny is very good of her knowledge of her job knowing what is needed and fixing it. I will always look for her to help me with my phone.

Frequently Asked Questions About Verizon

What services does Verizon at 14325 W 135th St in Olathe offer?

Verizon offers smartphones, tablets, Verizon home internet, business accounts, prepaid plans, device activation, financing, and accessories among other wireless services.

What brands of devices can I find at the Verizon authorized retailer in Olathe?

You can find devices from Apple, Samsung, Motorola, LG, HTC, and more at the Verizon store.