Verizon

4.9
457 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Olathe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 14325 W 135th St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
14325 W 135th St, Olathe, KS
66062, United States

Hours

Reviews

4.9
450 reviews
5 stars
429
4 stars
8
3 stars
0
2 stars
0
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sunny and Lex received numerous commendations for their exceptional customer service, being described as attentive, knowledgeable, and genuinely caring.

Efficiency

Customers frequently noted the quick and efficient service provided by staff, particularly during phone upgrades and issue resolutions.

Knowledgeability

Staff members, especially Sunny and Lex, were praised for their extensive knowledge about products and services, helping customers understand their options.

Friendly Atmosphere

The store was described as having a friendly and welcoming environment, with staff making customers feel prioritized even during busy times.

Problem Resolution

Many reviews highlighted staff's ability to effectively resolve issues, with specific mentions of Sunny's persistence and problem-solving skills.
  • BG
    Brenda Gerwick
    1 day ago
    5.0
    Alexander was amazing! He was so helpful! He gets an excellent for customer service!! Such a kind and professional he is!!
  • MO
    Madison Oak
    2 days ago
    5.0
    Sunny was the absolute BEST!!! She made the whole process so smooth and easy!!! She even helped me get $20 off my monthly bill by telling me about their nurse discount they offer!! I usually dread upgrading phones because it’s always such a long and difficult process but she made it so quick and smooth! And she was so personable and sweet! 😊
  • BO
    Becky Oliphant
    6 days ago
    5.0
    Sunny has been so great! Easy to work with and very knowledgeable. Lots of laughs during (what can be) a stressful time!
  • CK
    Cotrell Knight
    Nov 4, 2025
    5.0
    Lex and Sonny was so great and helpful to me my wife that we know that Verizon is our new family phone service forever lol I just wanna say thanks so much for the step by step help and patience with me and my thinking everything is a scam and it was actually a blessing and we are so grateful to the newest fastest and best phones on the market and when the bill came it was exactly what it was supposed to be thanks guy your the best I’ve never bought a phone and not felt like I’ve been beating but thanks to Lex and Sonny I am now a forever member of the Verizon team thanks guy keep up the good work
  • KF
    Kaitlyn Frank
    Oct 25, 2025
    5.0
    We had an amazing experience with Sunny at this location. She was so attentive while assisting multiple customers at once out of respect of everyone’s time. While upgrading phones and adding lines is never a quick process Sunny made it a wonderful experience. She was so personable and genuine while helping us. I recommend Sunny to any and everyone!!

Frequently Asked Questions About Verizon

What services does Verizon at 14325 W 135th St in Olathe offer?

Verizon offers smartphones, tablets, Verizon home internet, business accounts, prepaid plans, device activation, financing, and accessories among other wireless services.

What brands of devices can I find at the Verizon authorized retailer in Olathe?

You can find devices from Apple, Samsung, Motorola, LG, HTC, and more at the Verizon store.