Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 287 N K 7 Hwy in Olathe, KS 66061
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.2
161 reviews
5 stars
121
4 stars
10
3 stars
3
2 stars
3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Desiree, Tanisha, and Chris.
Store Accessibility
Several reviews highlighted issues with the store being locked during business hours, causing frustration for customers who arrived expecting to be served.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude service and hidden fees, particularly from the store manager.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, although some felt misled about pricing and promotions.
- MHMike hawkDec 16, 20255.0I had an excellent experience at Verizon thanks to Dabrielle. She was patient, knowledgeable, and took the time to explain everything without rushing me. Technology can be confusing, but she made the process easy and stress-free. Her professionalism and kindness really stood out. This is the kind of customer service that keeps people coming back. Highly recommend asking for her.
- AJAnne JinksDec 8, 20255.0Dabrelle was fantastic in helping us.
- KDKamaljiit DhaliwalDec 4, 20255.0Great customer service.
- BHBrian HDec 4, 20255.0Traded in a phone for a new one and the person helping us was great. She was friendly and personable. Made the process quick and easy!
- AKandy “Smokie” kNov 30, 20251.0Open till 5 PM on Sunday my ass! Over the road truck driver specifically stopped here because it’s next to a Walmart and I was able to park. 3:50 PM and the doors are locked.
Frequently Asked Questions About Verizon
What is Russell Cellular and what services does it offer?
Russell Cellular is a Verizon Authorized Retailer in Olathe, KS, offering the latest mobile phone technology, including smartphones, tablets, accessories, and wireless services.
What are the operating hours of Russell Cellular in Olathe, KS?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located?
Russell Cellular is located at 287 N K 7 Hwy, Olathe, KS 66061, United States.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Russell Cellular offer phone or online support?
Yes, you can contact them by phone at +1 913-782-1700 or via email at olathe.ks@russellcellular.com. They also have an online presence with a website and social media accounts.
Is there an option for in-store pickup at Russell Cellular?
Yes, Russell Cellular offers in-store pickup for products purchased.
Which mobile phone brands are available at Russell Cellular?
They carry Verizon, Samsung, Google, Apple, Motorola, and LG mobile phones and accessories.
What local businesses or attractions are near Russell Cellular?
Nearby are various retail and dining options such as Jimmy John's sandwich shop, Panda Express, Chipotle Mexican Grill, McDonald's, and First Watch. There are also stores like GameStop and Price Chopper supermarket.
How can nearby places like Jimmy John's and Panda Express complement a visit to Russell Cellular?
Customers can enjoy meals at nearby restaurants like Jimmy John's and Panda Express before or after shopping for mobile devices at Russell Cellular, making for a convenient and enjoyable outing.
Are there other mobile phone stores near Russell Cellular?
Yes, nearby mobile phone stores include CellOnly – Verizon Authorized Retailer and T-Mobile, providing customers with alternative options for devices and services.