Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Newton, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
223 reviews
5 stars
166
4 stars
21
3 stars
9
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Staffing Issues
Several reviews mentioned that the store appeared to be understaffed, leading to long wait times and delays in service.
Mixed Experiences
While many customers had positive experiences, some reported poor service, rude staff, and issues with communication.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Long Wait Times
Multiple reviews highlighted that the process of getting assistance or completing transactions often took a long time.
- LLLyle LarsonOct 23, 20255.0The staff was very friendly and helpful. I was confident I knew how to use my new phone when I left. The actually acted like they were glad I came in. A completely opposite exsperiance from what I've had at other verizon stores.
- KKKathyAug 24, 20255.0Staff person was friendly and personable, informative and helpful. Was a great experience.
- AZAllison ZauschAug 3, 20255.0I didn’t catch our associate’s name, but he was so kind and helpful! We arrived right at noon on Sunday and were the first customers of the day. Excellent, easy experience!
- PSPatty SchoeneckerJun 23, 20255.0Great customer service and made it easy for me to switch.
- JDJ. M. DodgeMay 31, 20254.0Good service. Need more people working.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Newton, KS location?
Verizon in Newton, KS offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Newton, KS?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Newton offer in-store pickup for orders?
Yes, Verizon Newton offers in-store pickup for orders placed online.
What payment options are accepted at Verizon in Newton?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Newton?
Yes, the store provides free Wi-Fi for its customers.
Does Verizon Newton accept mobile NFC payments?
Yes, Verizon Newton accepts mobile NFC payments such as Apple Pay, Samsung Pay, and Android Pay.
What brands of devices and accessories can I find at Verizon Newton?
You can find devices and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Casemate, Otterbox, PureGear, and more.
What nearby dining options are available for visitors to Verizon Newton?
Nearby dining options include Domino's Pizza, Papa Murphy's Take 'N' Bake Pizza, and On Fire Bar and Grill. Customers can enjoy a meal before or after visiting the store.
Are there health services near Verizon Newton?
Yes, Select Physical Therapy - Newton, Midwest Hearing Aids, and NovaCare Rehabilitation are nearby for physical therapy and audiology services, convenient for customers seeking health treatments.
What financial services are close to Verizon Newton for customer convenience?
Nearby financial services include Liberty Tax, INTRUST Bank, Peoples Bank and Trust, Western Union, and Coinme ATM services, making it easy for customers to manage financial needs.