Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Newton, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
227 reviews
5 stars
169
4 stars
22
3 stars
9
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, providing a positive experience.
Wait Times
Several reviews mentioned long wait times, with some customers expressing frustration over delays in service.
Staffing Issues
Customers noted that the store appeared to be understaffed, which contributed to longer wait times and service delays.
Mixed Experiences
While many had great experiences, some customers reported negative interactions, particularly regarding communication and service quality.
- JBJeff Biehler5 days ago5.0Excellent Job!!
- JCJodi “Raznhell” ColeDec 20, 20255.0The salesperson found the perfect phone and a new plan that is perfect for the way I use my phone. My new phone was setup and I was on my way in less than an hour
- LLLyle LarsonOct 23, 20255.0The staff was very friendly and helpful. I was confident I knew how to use my new phone when I left. The actually acted like they were glad I came in. A completely opposite exsperiance from what I've had at other verizon stores.
- KKKathyAug 24, 20255.0Staff person was friendly and personable, informative and helpful. Was a great experience.
- AZAllison ZauschAug 3, 20255.0I didn’t catch our associate’s name, but he was so kind and helpful! We arrived right at noon on Sunday and were the first customers of the day. Excellent, easy experience!
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the Newton, KS location?
Verizon in Newton, KS offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Newton, KS?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Newton offer in-store pickup for orders?
Yes, Verizon Newton offers in-store pickup for orders placed online.
What payment options are accepted at Verizon in Newton?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Newton?
Yes, the store provides free Wi-Fi for its customers.
Does Verizon Newton accept mobile NFC payments?
Yes, Verizon Newton accepts mobile NFC payments such as Apple Pay, Samsung Pay, and Android Pay.
What brands of devices and accessories can I find at Verizon Newton?
You can find devices and accessories from Verizon Wireless, Samsung, Apple, Motorola, Google, and others like Casemate, Otterbox, PureGear, and more.
What nearby dining options are available for visitors to Verizon Newton?
Nearby dining options include Domino's Pizza, Papa Murphy's Take 'N' Bake Pizza, and On Fire Bar and Grill. Customers can enjoy a meal before or after visiting the store.
Are there health services near Verizon Newton?
Yes, Select Physical Therapy - Newton, Midwest Hearing Aids, and NovaCare Rehabilitation are nearby for physical therapy and audiology services, convenient for customers seeking health treatments.
What financial services are close to Verizon Newton for customer convenience?
Nearby financial services include Liberty Tax, INTRUST Bank, Peoples Bank and Trust, Western Union, and Coinme ATM services, making it easy for customers to manage financial needs.