Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Manhattan for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
398 reviews
5 stars
194
4 stars
53
3 stars
33
2 stars
25
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude and dismissive staff, long wait times, and a lack of assistance with issues.
Staff Knowledge
While some customers praised individual staff members for their knowledge and helpfulness, others noted a lack of training and competence among employees.
Sales Pressure
Several reviews mentioned aggressive sales tactics, with staff prioritizing sales over customer needs, leading to discomfort and dissatisfaction.
Wait Times
Customers frequently complained about long wait times both in-store and for online order fulfillment, often feeling ignored or overlooked.
Mixed Experiences
There were mixed reviews regarding the overall experience, with some customers reporting excellent service while others had frustrating encounters.
- STStephen TaylorNov 11, 20251.0Sitting here at Verizon waiting and waiting. After a 2+ hour experience, I had to inform my wife I would be late for dinner. This, as is with every encounter with Verizon, is an utter disaster. Our representative was great and helpful, but the processes and systems are horrible. The experience with Verizon are the signs and symptoms of a company working too hard to keep customers and maintain revenue. For any entrepreneurs out there, there is an opportunity to disrupt the big cell phone company industry.
- APAlexis PoffenbargerNov 1, 20251.0Waited forever just for them to tell us that they can't do anything and need to order online
- VHVan HerringtonOct 17, 20251.0Wouldn’t take the equipment back. Waited around till they were almost closed to tell me to just take it to UPS store. It’s too late now. UPS store is closed. So now I have to drive all the way back out here tomorrow. Crazy.
- SSSnowOct 10, 20251.0Went into buy a screen protector and they kept harassing me to buy service and to trade out my phone... the other Verizon store by target told me they had lots of screen protectors for my phone specifically according to their database went over and they kept asking me about service vs helping me to get what I needed... maybe if they would of provided I would do service one day with Verizon but instead they made me super uncomfortable. And claimed they had zero s24 ultra protectors in stock...
- GCGeorg ClarkeSep 5, 20255.0Staff were approachable and knowledgeable.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Manhattan, KS?
The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones does Verizon Manhattan offer?
Verizon Manhattan offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Manhattan?
Yes, you can schedule an in-store appointment online or use the My Verizon app for added convenience.
What delivery and pickup options are available for online orders at Verizon Manhattan?
Online orders can be picked up in-store, delivered with free 2-day shipping, via express lockers, or same-day delivery where available.
Does Verizon Manhattan accept mobile NFC payments and debit cards?
Yes, Verizon Manhattan accepts mobile NFC payments, debit cards, and checks. They do not require cash-only payments.
Do customers have access to free Wi-Fi at the Verizon store?
Yes, free Wi-Fi is available for customers visiting the Verizon store in Manhattan.
Which nearby stores can I visit for additional electronics or mobile phone services?
Nearby electronics and mobile stores include AT&T, AT&T Store, and T-Mobile stores, which also offer telecommunications services.
Where can I get tax preparation services near Verizon Manhattan?
Nearby options for tax services include Liberty Tax and H&R Block, which are located close to the Verizon store.
Are there dining options near Verizon Manhattan for a quick meal?
Yes, you can visit Chick-fil-A or McDonald's nearby for fast food before or after your visit to Verizon.
What products and services related to business does Verizon Manhattan offer?
Verizon Manhattan offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans tailored for business needs.