Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Manhattan for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
399 reviews
5 stars
192
4 stars
53
3 stars
33
2 stars
25
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful, leading to frustration among customers.
Billing Issues
Many customers reported unexpected charges and complications with their bills, often feeling misled about the services they were signing up for.
Long Wait Times
Customers frequently complained about long wait times in-store, with some waiting over two hours without receiving assistance.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall experience varied greatly, with many expressing dissatisfaction.
- DCDebra CunninghamDec 14, 20251.0I switched 2 lines from T-Mobile for me and my husband. We just got our first bill and there are 4 numbers on my account. Grace was my sales person. Do not go there she was rude and shady. Just go to another Verizon. I will be disconnecting my account.
- JBJason BueningDec 13, 20251.0We went in to switch my phone from Att to my partners plan. Everything seemed to be all good. Once we looked at our new bill, we discovered that they added a whole additional line without our consent. We went to the JC store to get it sorted out. We still have to get customer service to give us a credit. This is highly unprofessional and not good business. We are extremely unhappy with this unacceptable type of service. It seems this is not uncommon behavior for employees at this location. I would never recommend anyone going here.
- JAJeremy ArmstrongDec 12, 20251.0Its taken two trips and over two hours of my time to try and undo the upsales and extra charges that Josh sold me. They will lie to you about what your bill will look like to get an up or extra sale. They said they couldn't reverse the charges that I needed to call and handle it online. Just save yourself the hassle and go to another Verizon store.
- STStephen TaylorNov 11, 20251.0Sitting here at Verizon waiting and waiting. After a 2+ hour experience, I had to inform my wife I would be late for dinner. This, as is with every encounter with Verizon, is an utter disaster. Our representative was great and helpful, but the processes and systems are horrible. The experience with Verizon are the signs and symptoms of a company working too hard to keep customers and maintain revenue. For any entrepreneurs out there, there is an opportunity to disrupt the big cell phone company industry.
- APAlexis PoffenbargerNov 1, 20251.0Waited forever just for them to tell us that they can't do anything and need to order online
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Manhattan, KS?
The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones does Verizon Manhattan offer?
Verizon Manhattan offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an in-store appointment at Verizon Manhattan?
Yes, you can schedule an in-store appointment online or use the My Verizon app for added convenience.
What delivery and pickup options are available for online orders at Verizon Manhattan?
Online orders can be picked up in-store, delivered with free 2-day shipping, via express lockers, or same-day delivery where available.
Does Verizon Manhattan accept mobile NFC payments and debit cards?
Yes, Verizon Manhattan accepts mobile NFC payments, debit cards, and checks. They do not require cash-only payments.
Do customers have access to free Wi-Fi at the Verizon store?
Yes, free Wi-Fi is available for customers visiting the Verizon store in Manhattan.
Which nearby stores can I visit for additional electronics or mobile phone services?
Nearby electronics and mobile stores include AT&T, AT&T Store, and T-Mobile stores, which also offer telecommunications services.
Where can I get tax preparation services near Verizon Manhattan?
Nearby options for tax services include Liberty Tax and H&R Block, which are located close to the Verizon store.
Are there dining options near Verizon Manhattan for a quick meal?
Yes, you can visit Chick-fil-A or McDonald's nearby for fast food before or after your visit to Verizon.
What products and services related to business does Verizon Manhattan offer?
Verizon Manhattan offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans tailored for business needs.