Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Manhattan, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
261 reviews
5 stars
228
4 stars
10
3 stars1
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly Kade, who received numerous commendations for his service.
Long Wait Times
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Mixed Experiences
While many customers had positive interactions, some reported serious issues with service and equipment, including billing problems and unauthorized access to accounts.
Privacy Concerns
A customer raised significant concerns about a breach of privacy when they received someone else's personal information.
- ABAlyssa BentleyDec 14, 20255.0Harrison was excellent to work with!
- BSBen SeatonOct 30, 20255.0Kade was fantastic! He helped me save $100 on my bill!
- VHVan HerringtonOct 17, 20251.0Wont accept returns on Verizon equipment. Go to corporate store
- SASamiath AderomouOct 14, 20251.0My experience was worst. Until now I don’t have service on my both phones. I regret go to that store
- DHDontae HendersonOct 14, 20251.0I was stationed at Fort Riley when I switched to Verizon from T-Mobile because of reception. What I didn’t realize was that choosing a franchise store instead of a corporate Verizon store would be one of the worst decisions I’ve ever made. The rep who helped my wife and me told us Verizon would pay off our T-Mobile balance when we switched. He said the total to switch over would be around $350 — but after everything was rung up, it came out to over $700. He even left mid-transaction and had another advisor finish it. When I asked for the receipt, I found he had added $100 screen protectors and other charges we never agreed to. Fast forward 8 months later — I check my credit report and see a collection from T-Mobile because Verizon never honored their payoff deal. This has now hurt my credit while I’m in the process of buying a home for my family. I’ve been calling Verizon for 3 weeks trying to get this resolved and just keep getting the runaround. As a soldier who trusted Verizon, this has been disappointing. I didn’t expect to be treated like this after serving my country. I just want this fixed — the bill paid as promised, my credit cleared, and a fair resolution for my family. After this experience, I’m seriously considering switching providers. I hope someone from Verizon’s executive support or corporate team sees this and reaches out directly — because the local franchise store and phone support haven’t been able to help.
Frequently Asked Questions About Verizon
What products does Verizon at 319 Southwind Pl in Manhattan, KS offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Manhattan, KS?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What brands can I find at Verizon in Manhattan, KS?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
Does Verizon in Manhattan, KS offer in-store pickup services?
Yes, Verizon offers in-store pickup services for your convenience.
What payment options are accepted at Verizon in Manhattan, KS?
Verizon accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store in Manhattan, KS?
The store offers services in English and Spanish to accommodate customers.
Is there free Wi-Fi available at Verizon in Manhattan, KS?
Yes, Verizon provides free Wi-Fi for customers at the store.
Are there other mobile phone stores near Verizon in Manhattan, KS?
Yes, nearby mobile phone stores include T-Mobile, T-Mobile for Business, Sprint Store, U.S. Cellular, and another Victra Verizon Authorized Retailer.
What nearby food options can I explore near Verizon in Manhattan, KS?
Nearby food options include Tequila Modern Mexican 2, Cowboy Chicken, Panera Bread, Baskin-Robbins, and Eileen's Colossal Cookies, perfect for a meal or snack before or after your visit.
What other services and stores are located near the Verizon store in Manhattan, KS?
Nearby places include Capitol Federal Savings Bank for banking needs, Premier Chiropractic & Wellness for health services, and Target Store Manhattan for general shopping.