Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lenexa’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
187 reviews
5 stars
162
4 stars0
3 stars2
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting employees like Luis, John Paul, and Christine for their professionalism, patience, and helpfulness.
Knowledgeable Staff
Numerous reviews mentioned the staff's extensive knowledge about products and services, with specific mentions of employees like Luis and Alec who provided thorough explanations and assistance.
Mixed Experiences
While many customers had positive experiences, some reported issues with service quality and billing, indicating a lack of consistency in customer experiences.
Store Environment
Customers appreciated the clean and organized store environment, which contributed to a pleasant shopping experience.
Employee Recognition
Several reviews called for recognition of standout employees, particularly Luis, for going above and beyond in assisting customers.
- CBConnie BenolkinNov 12, 20255.0Luis is absolutely excellent in all respects. He is knowledgeable, professional and ethical. He is an asset to Verizon for sure!
- CJC jonesSep 19, 20255.0Truly appreciate the business and the service thanks to Joe at the Lenexa location. He was professional and well-dressed.
- PEPam EdlinAug 14, 20255.0Eric Spencer was the absolute BEST!!! He couldn’t have been more pleasant, friendly, and helpful. We can’t say enough good things about our wonderful experience with Eric. A 10+ all the way !!!!
- CNChelsie NelsonAug 11, 20255.0Jae is wonderful! Best employee there!
- JCJohn carawayJul 17, 20251.0Employee lies and says they can't do something because they are to lazy to help you. Because he says they have a full house. Customer service is terrible.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 16171 W 87th St, Lenexa, KS 66219.
What are the Verizon store's hours of operation?
The Verizon store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I upgrade my smartphone at this Verizon location?
Yes, wireless sales consultants can help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other Verizon devices.
Does the Verizon store offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit the Verizon store?
No, appointments are not required to visit this Verizon location, but you can call to make one if you prefer.
What brands of devices can I find at the Verizon store?
You can shop devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this Verizon store.
What nearby dining options can I explore before or after visiting the Verizon store?
Nearby dining options include McDonald's, Starbucks, Chipotle Mexican Grill, Hawaiian Bros Island Grill, Jersey Mike's Subs, Taco Bell, Panera Bread, and Chick-fil-A.
Are there entertainment or recreational spots close to the Verizon store?
Yes, nearby entertainment and recreation venues include Urban Air Trampoline and Adventure Park and Club Pilates, perfect for a fun outing before or after your Verizon visit.
Can I combine my Verizon visit with shopping at nearby stores?
Certainly, you can visit nearby stores such as Redbox for video rentals or Sprouts Farmers Market for groceries along with your Verizon visit.