Verizon

4.7
235 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 100 E. Kansas in Lansing, KS 66043

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
100 E Kansas St, Lansing, KS
66043, United States

Hours

Reviews

4.7
235 reviews
5 stars
208
4 stars
7
3 stars
3
2 stars
5
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Travis, Keira, and Ali.

Product Availability

Customers appreciated the store's inventory, noting it was the only location with specific products like the iPhone 17 Pro Max.

Efficiency

Several reviews highlighted quick service and efficient transactions, with customers often leaving the store faster than expected.

Mixed Experiences

While many had positive interactions, some customers reported issues with billing, appointment management, and product information accuracy.

Store Environment

Feedback varied on the store's physical condition, with some noting cleanliness issues and others appreciating the welcoming atmosphere.
  • MW
    Michael Wiederholt
    Nov 9, 2025
    3.0
    I switched from Verizon to Spectrum and saved alot of money. I got one year free phone service. Verizon is to high for the same service provided by Spectrum. Bye Verizon
  • JB
    Jamie Belton
    Sep 25, 2025
    5.0
    Only store that had the iPhone 17 pro max in orange after the phone came out
  • RR
    Royce Ramsey
    Sep 24, 2025
    5.0
    Bought a new iPhone at Russell Cellular last week. Entered with great trepidation because I have had frustrating experiences with set-up and data transfer on previous iPhones. SURPRISE!!! Travis and Alexa and the rest of the team were terrific! Plus, I have returned with a couple specific questions and Travis made me a happy camper very quickly. I recommend them completely to all of you.
  • DC
    Danielle Connary
    Sep 22, 2025
    5.0
    We were visiting from out of town when my phone unexpectedly broke, and Travis was incredibly helpful throughout the entire process. He went above and beyond to make sure I got set up with a new phone quickly and without any hassle. His knowledge, patience, and friendly attitude made a stressful situation so much easier. Thank you, Travis, for your outstanding service!
  • RH
    Roderick Haffener
    Sep 1, 2025
    5.0
    Travis was extremely helpful and patient. Was understanding and got things done when Verizon supports was absolutely no help. He knew the people to call and what to do to get the job done. I'll be going back to this store bc of him. Give this guy a pay raise!

Frequently Asked Questions About Verizon

What brands of mobile phones and accessories does Verizon in Lansing, KS offer?

The store offers brands including Verizon, Samsung, Google, Apple, Motorola, and LG, covering smartphones, tablets, smartwatches, and accessories.

Where is the Verizon store located in Lansing, KS?

The Verizon store is located at 100 E Kansas St, Ste A, Lansing, KS 66043.