Verizon

4.4
218 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hays’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1711 Vine St, Hays, KS
67601, United States

Hours

Reviews

4.4
214 reviews
5 stars
162
4 stars
19
3 stars
8
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting Shelly and other associates.

Knowledgeable Staff

Customers frequently noted the staff's knowledge and ability to assist with various phone-related issues.

Positive Experiences

Numerous reviews reflected positive experiences, with customers expressing gratitude for the assistance received during phone upgrades and troubleshooting.

Long Wait Times

Several customers mentioned long wait times at the store, indicating that service can be slow during busy periods.

Mixed Reviews on Issues

While many had positive experiences, some customers reported issues with service quality and miscommunication regarding promotions.
  • JR
    Jeffrey Riener
    6 days ago
    5.0
    My wife and I went in last week to find new phones. Neither of us are very knowledgeable about the different phone brands and only update when we absolutely have to. Ryan was awesome at giving us the pros and cons of each brand. With his help, it didn't take long to find the phones we wanted. Ryan was also very good at getting our new phones set up and getting us on our way very quickly. I'd highly recommend him if you're looking for a new phone!
  • SB
    Steven Booker
    6 days ago
    5.0
    Ryan was outstanding! He went above and beyond in helping us with our new phones. Thanks, Ryan, we appreciate you and we love Verizon.
  • EG
    Emma Gilbert
    Oct 29, 2025
    5.0
    Ryan was extremely helpful in the entire process, as well as patient with everyone on the phone plan while being added
  • PF
    Paul Flesher
    Oct 28, 2025
    5.0
    Ryan was patient, helpful, and friendly as we transferred a line and upgraded a phone. Be sure to remember the activation fees and taxes when considering upgrading your phone.
  • LS
    Laura Sadeghi
    Oct 25, 2025
    5.0
    Ryan was amazing in helping me update to a new phone ! Ask for Ryan if you want him to answer your questions for a new phone .

Frequently Asked Questions About Verizon

Where is the Verizon store in Hays located?

The Verizon store is located at 1711 Vine St, Hays, KS 67601.

What brands of smartphones can I find at Cellular Sales in Hays?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Cellular Sales.