Verizon

4.4
220 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Hays’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1711 Vine St, Hays, KS
67601, United States

Hours

Reviews

4.4
216 reviews
5 stars
164
4 stars
19
3 stars
8
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of Shelly, Ryan, and Michele providing outstanding service.

Efficiency

Several reviews highlighted the efficiency of the staff in setting up new phones and resolving issues quickly, particularly noting the quick service provided by employees like Ryan and Shelly.

Mixed Experiences

While many customers had positive experiences, some reported issues with service quality and long wait times, indicating inconsistency in customer experiences.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions when upgrading or switching phones.
  • JB
    Julie Black
    Dec 8, 2025
    5.0
    Chantz was great. He was able to reset my phone and was very efficient and professional
  • PC
    Patti Curlile
    Dec 3, 2025
    5.0
    Michele. was awesome very helpful!
  • JR
    Jeffrey Riener
    Nov 17, 2025
    5.0
    My wife and I went in last week to find new phones. Neither of us are very knowledgeable about the different phone brands and only update when we absolutely have to. Ryan was awesome at giving us the pros and cons of each brand. With his help, it didn't take long to find the phones we wanted. Ryan was also very good at getting our new phones set up and getting us on our way very quickly. I'd highly recommend him if you're looking for a new phone!
  • SB
    Steven Booker
    Nov 17, 2025
    5.0
    Ryan was outstanding! He went above and beyond in helping us with our new phones. Thanks, Ryan, we appreciate you and we love Verizon.
  • PF
    Paul Flesher
    Oct 28, 2025
    5.0
    Ryan was patient, helpful, and friendly as we transferred a line and upgraded a phone. Be sure to remember the activation fees and taxes when considering upgrading your phone.

Frequently Asked Questions About Verizon

Where is the Verizon store in Hays located?

The Verizon store is located at 1711 Vine St, Hays, KS 67601.

What brands of smartphones can I find at Cellular Sales in Hays?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at Cellular Sales.