Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Emporia’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
225 reviews
5 stars
161
4 stars
21
3 stars
11
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Taylor, Anthony, and Eswin, highlighting their patience and willingness to assist.
Sales Pressure
Some reviews indicated a negative experience with perceived pressure to purchase new phones or services, contrasting with positive experiences of non-pushy sales.
Billing Issues
Several customers reported ongoing billing problems, including overcharges and difficulties resolving account issues, leading to frustration with the service.
Store Environment
Feedback varied on the store's environment, with some customers noting long wait times and inadequate seating, while others appreciated the friendly atmosphere.
Product Knowledge
Staff members were frequently commended for their knowledge and ability to explain options clearly, helping customers make informed decisions.
- TMTaylor Minihan5 days ago5.0Had an excellent experience working with Taylor H.! Taylor is incredibly helpful and kind. I had numerous questions about switching to a newer phone, transferring data, phone features, etc. and he made the process so easy. Thanks so much!
- KBKris Burkholder5 days ago5.0Everyone at the Emporia store was so friendly. Taylor was so easy to work with! He answered all of My questions! He did not try to pressure me at all and thoroughly explained all the deals I would qualify for with my upgrade and new phone. I would highly recommend visiting Taylor if you are in need of a new phone and if you want someone who knows what he is doing and will look for you the best deal!
- KHKimberly Harms5 days ago5.0Best service in a cell phone store I have ever received. Taylor Heidebrecht went above and beyond to help our family business find the right plan, phones and tablets to fill our needs. Absolutely would recommend Taylor H. at the Emporia Verizon store for all your cell service needs!
- JMJamie McInteerAug 29, 20255.0After messing around with Verizon online for a day and a half. Taylor fixed my phone in 10 minutes. Great service. TY
- DPDave PohlAug 23, 20251.0The most horrible place to do phone business with in emporia if your not getting a new phone don’t bother wasting your time they are worthless group of people who are commission based and do nothing if it doesn’t involve them making money off selling u a new phone complete waste of time save your money WORTHLESS
Frequently Asked Questions About Verizon
Where is the Verizon store located in Emporia?
The Verizon store is located at 2210 Industrial Rd, Emporia, KS 66801.
What are the operating hours for the Verizon store at 2210 Industrial Rd?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at this Verizon store?
You can find Apple, Samsung, Google, Motorola, LG, HTC, and Asus devices at the store.
Does the Verizon store offer in-store pickup for orders?
Yes, the store offers in-store pickup services for your convenience.
Can I pay my Verizon bill at the Cellular Sales location on Industrial Rd?
Yes, you can pay your Verizon bill in-store at this location.
What wireless plans and services are available at this Verizon store?
The store offers Verizon Wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, and mobile hotspot services.
What payment methods are accepted at the Verizon store?
Payments can be made using American Express, Discover, MasterCard, and Visa.
Is it necessary to make an appointment before visiting the Cellular Sales Verizon store?
No, appointments are not required; you can simply stop by or call to make one if preferred.
What nearby mobile phone stores are close to the Verizon location at 2210 Industrial Rd?
Nearby mobile phone stores include AT&T Store, T-Mobile, U.S. Cellular, and UScellular, which can be convenient alternatives or options for mobile phone services.
Are there any dining options near the Verizon store at 2210 Industrial Rd?
Yes, there are several nearby dining options such as Planet Sub, Domino's Pizza, Braum's Ice Cream & Burger Restaurant, McDonald's, and Braum's Ice Cream and Dairy Store for a quick meal before or after your visit.
Where can I find a pharmacy or grocery pickup service near the Verizon store?
Walmart Pharmacy and Walmart Grocery Pickup are located nearby, making it convenient to combine multiple errands in one trip.