Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Westfield, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3300 E State Road 32.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
444 reviews
5 stars
413
4 stars4
3 stars2
2 stars2
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like Justin, Skylar, and Joel.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, with complaints about staff being unhelpful or rude.
Training Needs
Several reviews indicated a need for better training among staff, as some representatives were perceived as lacking knowledge or customer service skills.
Efficiency
Customers appreciated the quick and efficient service provided by staff, with many noting that their issues were resolved promptly.
Store Environment
The store was generally described as clean and welcoming, contributing to a positive shopping experience.
- AMAdam M Mi92Oct 23, 20255.0Justin is absolutely outstanding. He know his job and taylors to the needs of every issue, concern, upgrade. I recommend him to anyone and the store. Excellent service!! Thank you Justin. X110%
- JGJeremy GreeneOct 16, 20255.0Staff was very helpful and worked with me to find the best deal possible for a new phone.
- NKNicole Wright KaysOct 8, 20251.0The only gentlemen there told me he couldn't help me with updating my information or plan. Told me to call customer service myself. Also told me to call to change my number, nothing he could do. I have had verizon for over 15 years and been in many stores, this is my worse experience by far. Your staff needs training or hire people who want to help.
- SBSav BaileySep 17, 20251.0Worst store ever!!! These reps are not knowledgeable and are very rude. I was told I can’t be in the store when calling Verizon, I had to go to my car with a young child as I was asked to leave
- GBGavin cruz BilbySep 14, 20251.0Never again.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 3300 E State Road 32 offer?
Verizon offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, financing, prepaid plans, business accounts, and more with Verizon 5G network coverage.
What are the store hours for Verizon at 3300 E State Road 32?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Where is Verizon at 3300 E State Road 32 located?
Verizon is located at 3300 E State Road 32, Ste B, Westfield, Indiana, 46074, USA.
Does Verizon at 3300 E State Road 32 offer in-store pickup?
Yes, this location offers in-store pickup for orders.
How can I schedule an appointment or service with Verizon at this location?
You can schedule appointments or services through the Wireless Zone appointments website at https://wirelesszone.com/appointments/.
Is Verizon at 3300 E State Road 32 an authorized retailer and what brands do they carry?
Yes, it is a Verizon authorized retailer offering devices from Apple, Samsung, Motorola, LG, and HTC.
What nearby places can I visit before or after shopping at Verizon?
Nearby places include Moe's Southwest Grill for Tex-Mex dining, Sport Clips Haircuts of Westfield for a haircut, and Smoothie King for a refreshing smoothie.
Are there any convenient nearby locations if I need pharmacy or health services near Verizon in Westfield?
Yes, MinuteClinic at CVS and CVS Pharmacy are nearby for health services and prescriptions.
Where can I find nearby financial services or ATMs near Verizon?
LibertyX Bitcoin ATM, Bitcoin ATM Teller Westfield - Coinhub, and First Merchants Bank with ATM services are nearby for your financial needs.
How can I contact Verizon at 3300 E State Road 32 for customer support or inquiries?
You can call Verizon directly at +1 317-804-5146 for customer support and inquiries.