Verizon

4.5
294 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Terre Haute’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1452 Fort Harrison Rd, Terre Haute, IN
47804, United States

Hours

Reviews

4.5
292 reviews
5 stars
241
4 stars
15
3 stars
6
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting associates like Haylee, Lacey, and Timmy.

Positive Experiences

Numerous reviews reflected positive experiences with the store, noting that staff went above and beyond to assist customers with their needs.

Staff Knowledge

Customers frequently commented on the staff's expertise and ability to answer questions thoroughly, making the purchasing process easier.

Long Wait Times

Several reviews mentioned long wait times, especially during busy periods, indicating a need for more staff to handle customer volume.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, highlighting inconsistency in service quality.
  • BH
    Brent Howell
    Oct 14, 2025
    5.0
    Great people and service. Saved me $50 instead of using T-Mobile
  • KH
    Kyah Holmes
    Sep 22, 2025
    5.0
    Lacey was absolutely incredible to work with!! She answered any questions my husband and I had. She was such a kind and knowledgeable associate to work with!!
  • TC
    Tammy Cheesman
    Sep 5, 2025
    5.0
    Good Evening , I was at your store on Friday 9/5/2025 I was with Lacey Walker and she was so polite and very patient, very pleasant & professional!! I had experienced an upgrade this past weekend and as soon as my upgrade was completed my phone went to SOS for awhile and when I had service back my phone would not acknowledge my Apple password or code , whenever I would try to download an app it required this and it wasn’t like that before. Anyway was at your store on Thursday 9/4 with the same problem with hopes to have this fixed. The gentleman I had for assist CLEARLY DID NOT WANT TO HELP ME!!! Did the least possible told me I would receive an email in 24 hrs to reset my password!!! Ha!!!! That never happened . Which brought me there today. He had zero customer service skills, I felt like I was bothering him and I almost said as well! Anyway Lacey was a pleasure to assist me , She is one you need to keep !! If I good give the other rep a rate it would be -100 on a scale just needs to be doing something he enjoys. Thanks for your time
  • JJ
    Jessica Johnson
    Aug 12, 2025
    5.0
    Very helpful in fixing my online issue even on the weekend.
  • BW
    Brad Wilkinson
    Jun 10, 2025
    5.0
    We went and talked to Andrew at the Fort Harrison store. We had to wait couple days to do an upgrade so Andrew agreed to meet us on his day off so we didn't have to wait, since we wanted to work with him. This young man went above and beyond to take care of us and get us the best plan he could give us. If I have any further needs I'll be looking for him, and will definitely be referring him to anyone I may talk to about Verizon service.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Terre Haute?

The Verizon store is located at 1452 Fort Harrison Rd, Terre Haute, IN 47804.

What are the Verizon store hours of operation?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.