Verizon

4.8
471 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is South Bend’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3555 Portage Rd, South Bend, IN
46628, United States

Hours

Reviews

4.8
464 reviews
5 stars
435
4 stars
7
3 stars
1
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly from staff members like Chase, Tyler, and Noah, who went above and beyond to assist customers.

Knowledgeable Staff

Customers frequently praised the staff for their knowledge and ability to explain options clearly, making the purchasing process easier.

Positive Experiences

Many customers reported positive experiences, expressing satisfaction with their interactions and the overall service provided at the store.

Store Environment

The store was noted for being clean and welcoming, contributing to a pleasant shopping experience.

Mixed Feedback

While most reviews were positive, there were a few complaints regarding miscommunication and issues with billing.
  • UH
    Unique Holmes
    Jan 5, 2026
    5.0
    I want to give a shout out to Chase he did an amazing job helping me and husband with our new phones and he took his time on helping us out thank you again Chase we will see you soon buddy.
  • JG
    Joseph Gerard
    Jan 5, 2026
    5.0
    Tyler took good care if me and he is very knowledgeable
  • LW
    Lucy W
    Dec 21, 2025
    5.0
    VERY GREAT EXPERIENCE!! Tyler and Nester were very helpful best customer service I’ve ever had. Very talkative and very kind!! Would go back to them both for help!! I appreciated everything they did for us!! Very easy trade in and new phone! Thank you Tyler and Nester!! - Connor + Lucy
  • HB
    Harley Beaver
    Dec 9, 2025
    5.0
    We had a fantastic experience with Tyler at Verizon! He patiently guided us through choosing the right phones, explained all the options, and got us a much better deal switching from AT&T. We're thrilled with our new service and phones. Thanks, Tyler, you're the best!
  • LJ
    Liam James
    Nov 13, 2025
    5.0
    Went in to help a friend that had issues understanding the technical language when purchasing a device at another location. The price and device specs were misrepresented at the other store but Chase here used his knowledge and skills and applied them to successfully resolve at the issues we had. I felt useless because Chase understood how to talk to the basic everyday customer. I am now in the process of switching to Verizon because of this Portage location. Thank you Chase!

Frequently Asked Questions About Verizon

What brands of smartphones and devices does Verizon at 3555 Portage Rd offer?

Verizon offers Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices at this location.

Can I upgrade my iPhone or other devices in-store at the South Bend Verizon Store?

Yes, wireless sales consultants can help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more in-store.