Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is South Bend’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
464 reviews
5 stars
435
4 stars
7
3 stars1
2 stars6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from staff members like Chase, Tyler, and Noah, who went above and beyond to assist customers.
Knowledgeable Staff
Customers frequently praised the staff for their knowledge and ability to explain options clearly, making the purchasing process easier.
Positive Experiences
Many customers reported positive experiences, expressing satisfaction with their interactions and the overall service provided at the store.
Store Environment
The store was noted for being clean and welcoming, contributing to a pleasant shopping experience.
Mixed Feedback
While most reviews were positive, there were a few complaints regarding miscommunication and issues with billing.
- UHUnique HolmesJan 5, 20265.0I want to give a shout out to Chase he did an amazing job helping me and husband with our new phones and he took his time on helping us out thank you again Chase we will see you soon buddy.
- JGJoseph GerardJan 5, 20265.0Tyler took good care if me and he is very knowledgeable
- LWLucy WDec 21, 20255.0VERY GREAT EXPERIENCE!! Tyler and Nester were very helpful best customer service I’ve ever had. Very talkative and very kind!! Would go back to them both for help!! I appreciated everything they did for us!! Very easy trade in and new phone! Thank you Tyler and Nester!! - Connor + Lucy
- HBHarley BeaverDec 9, 20255.0We had a fantastic experience with Tyler at Verizon! He patiently guided us through choosing the right phones, explained all the options, and got us a much better deal switching from AT&T. We're thrilled with our new service and phones. Thanks, Tyler, you're the best!
- LJLiam JamesNov 13, 20255.0Went in to help a friend that had issues understanding the technical language when purchasing a device at another location. The price and device specs were misrepresented at the other store but Chase here used his knowledge and skills and applied them to successfully resolve at the issues we had. I felt useless because Chase understood how to talk to the basic everyday customer. I am now in the process of switching to Verizon because of this Portage location. Thank you Chase!
Frequently Asked Questions About Verizon
What brands of smartphones and devices does Verizon at 3555 Portage Rd offer?
Verizon offers Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless devices at this location.
Can I upgrade my iPhone or other devices in-store at the South Bend Verizon Store?
Yes, wireless sales consultants can help you upgrade your Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and more in-store.
What services does the Verizon store provide besides device sales?
Services include wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and Verizon Wireless services.
What are the store hours for the Verizon location on Portage Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store at 3555 Portage Rd require appointments?
No, appointments are not required, but you can call or stop by any time during business hours.
What payment methods are accepted at Verizon on Portage Rd?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Can I pick up my wireless device order in-store at the Verizon South Bend location?
Yes, in-store pickup is available as a service at this Verizon store.
What nearby places can I visit before or after shopping at Verizon on Portage Rd?
You can visit Michiana Family Dental for dental services, Notre Dame Federal Credit Union for financial needs, or Drive & Shine Car Wash to clean your vehicle nearby.
Are there other mobile phone stores near Verizon on Portage Rd?
Yes, nearby mobile phone stores include Cellular Sales, AT&T Store, and Choice Mobile, which provide additional options for devices and services.
What dining options are available near the Verizon store on Portage Rd?
You can find fast food and restaurants such as Jimmy John's and McDonald's in the vicinity for a quick meal before or after your visit.