Verizon

4.7
406 reviews

About

Cell Phone Store
TCC Plymouth, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1605 North Michigan Street.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
1605 North Michigan Street, Plymouth, IN
46563, United States

Hours

Reviews

4.7
404 reviews
5 stars
357
4 stars
18
3 stars
6
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Austin, Sam, and Holly.

Problem Solving

Many reviews highlighted the staff's ability to resolve issues efficiently, whether it was setting up new phones, transferring data, or addressing billing concerns.

Welcoming Atmosphere

The store was described as having a friendly and welcoming environment, making customers feel comfortable during their visits.

Product Knowledge

Employees demonstrated strong knowledge of products and services, assisting customers with technical issues and providing tailored recommendations.

Overall Satisfaction

Overall, customers expressed high satisfaction with their experiences, often mentioning they would return to the store for future needs.
  • JL
    Jerry Lozier
    Nov 16, 2025
    5.0
    Very professional
  • MG
    Melinda Garrison
    Oct 30, 2025
    5.0
    Great job bishop, very helpful
  • SC
    Samantha Corzine
    Sep 16, 2025
    5.0
    Due to the fact that I am a type one diabetic Austin was able to get me a phone that works for both my Dexcom and my insulin pump although we had to try two other different phones he was still able to make everything work the way it needs to be done. I give this place five stars Austin is the best at his job.
  • ER
    Elevate Roofing
    Sep 7, 2025
    5.0
    Sam helped us activate an iPhone 8 when our iPhone 6 finally retired itself. She was the only employee there and managed to help all 8 people….multitasking wizard! I know, who has an iPhone 6?! Well, we did. Thank you for your warm welcome and awesome customer service, Sam!
  • HS
    Harry Sturgeon
    Sep 2, 2025
    5.0
    This is the best carrier for all love it.The service is excellent and they are really there for you.Me with my new pixel 10 Austin Took care of me very good at getting you what you want.💯❤️👍.

Frequently Asked Questions About Verizon

What products and services does Verizon at 1605 North Michigan Street in Plymouth offer?

This Verizon authorized retailer offers smartphones, tablets, Verizon home internet, accessories, wireless devices, phone cases, and more. They also provide services like prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, and Total Mobile Protection.

What are the operating hours for Verizon at 1605 North Michigan Street?

The store is open from 9:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.