Business Details
About
Cell Phone Store
TCC New Haven, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 326 State Road 930 West.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
490 reviews
5 stars
438
4 stars
16
3 stars7
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for being friendly, helpful, and knowledgeable, providing excellent customer service.
Efficiency
Many customers noted quick service and efficient problem resolution, often completing transactions in a timely manner.
Staff Knowledge
Employees are recognized for their expertise and ability to explain technical issues clearly, helping customers understand their options.
Positive Experiences
Numerous reviews highlight great experiences with specific employees, recommending them for their exceptional service.
Mixed Reviews
Some customers reported issues with billing and service processes, indicating a need for better training and communication regarding plans.
- CJChristine JacquayNov 11, 20255.0Colin is amazing
- RMRiley MillerNov 1, 20255.0This was the smoothest process that we've had at Verizon to get a new phone so far! Alexis was super helpful and patient with all our questions and indecision. We would hope to utilize her service again in the future if we need to come back soon.
- BBBrian BeasleyOct 30, 20255.0Nate was very kind and helpful!
- LSLouise SamsOct 23, 20255.0Jay was expedient and helpful with all my questions!!
- JDJenna DaileyOct 14, 20255.0I had such a great experience at the Verizon store in New Haven! Kenny was so friendly and patient while helping me upgrade my personal phone and set up a new business line. They made the whole process easy and stress-free — explained everything clearly, transferred all my info, and even made sure both phones were ready to go before I left. It’s rare to find customer service that feels this genuine and helpful. Highly recommend this location if you’re looking to upgrade or start a new plan — they truly go above and beyond!
Frequently Asked Questions About Verizon
What products and brands does Verizon at 326 State Road 930 West offer?
Verizon offers smartphones, tablets, wireless devices, accessories, and home internet services from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon in New Haven, IN?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store pickup service?
Yes, Verizon offers in-store pickup for orders placed.
Can I schedule an appointment or schedule services online for Verizon at 326 State Road?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What types of services does Verizon provide at their New Haven location?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, financing, device protection, and Verizon Unlimited plans.
Where is Verizon located in New Haven, Indiana?
Verizon is located at 326 State Road 930 West, New Haven, IN 46774.
How can the nearby Arby's restaurant be useful when visiting Verizon?
After shopping for wireless devices or plans at Verizon, you can conveniently grab a quick meal at Arby's nearby for a bite to eat.
If I need banking services while visiting Verizon, which nearby places can I visit?
Chase Bank and PNC Bank are nearby, convenient for banking needs during your visit to Verizon.
Are there any nearby places to relax or eat after visiting Verizon?
Nearby options include Coney Dog Cafe, Don Hall's Canal Tap Haus, Tap Haus pub, Subway, and Hall's Commissary for dining and relaxation.
What is the main phone number for Verizon in New Haven?
The main phone number is +1 260-749-7400.