Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is New Albany’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
1,407 reviews
5 stars
1,318
4 stars
34
3 stars11
2 stars5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and professional, with many specific mentions of employees like Jacob, Cody, and Daniel.
Efficiency
Many reviews highlighted the quick service and efficient problem-solving, with customers appreciating the fast resolution of their issues.
Positive Experiences
Overall, customers reported positive experiences at the New Albany location, often stating it as their preferred store for phone-related needs.
Promotions and Deals
Several customers noted satisfaction with the deals and promotions offered, often resulting in lower bills or better plans.
Mixed Experiences
A few reviews mentioned negative experiences, particularly regarding specific employees who were inattentive or dismissive.
- FRFred RiceDec 5, 20255.0Came in to get some storage on my iCloud and set up texts on my husband's phone. And I was able to even lower my bill Verizon has great service. This is my go to store.
- BBBethanyNov 21, 20255.0Jacob did a great job setting up my new phone!
- BMBrittany Rife MagalisNov 14, 20255.0Jacob was extremely helpful!
- CPColt PoppNov 14, 20255.0Great fast service and favorite location in New Albany, worth the trip from a different county will come back in the future and Also can't forget the great deals me and my family always get on phones!
- JHJoseph HeadNov 11, 20255.0Extremely helpful and professional
Frequently Asked Questions About Verizon
What services does the Verizon store at 2207 State St in New Albany offer?
The Verizon store offers wireless plans, smartphones from leading brands like Apple, Samsung, Google, and Motorola, prepaid wireless, mobile hotspots, smart car services like Hum, home phone, and home internet services.
What brands of smartphones can I find at the Verizon store on State Street?
You can find smartphones from Verizon, Apple, Samsung, Motorola, LG, HTC, Google, and Asus.
What are the opening hours of the Verizon store on State Street?
The Verizon store is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Can I pay my Verizon bill at the State Street Cellular Sales location?
Yes, you can pay your bill in-store at the State Street Cellular Sales location.
Is it necessary to make an appointment before visiting the Verizon store on State Street?
No appointment is required; you can stop by anytime during business hours or call to make an appointment if preferred.
What payment methods are accepted at the Verizon store on 2207 State St?
Accepted payment options include American Express, Discover, MasterCard, and Visa.
Does the Verizon store at 2207 State St offer in-store pickup for devices or accessories?
Yes, in-store pickup service is available.
Which nearby dining options can I visit before or after shopping at Verizon on State Street?
Nearby dining options include Panera Bread, Penn Station East Coast Subs, Chipotle Mexican Grill, Popeyes, Papa Murphy's Take 'N' Bake Pizza, A&W Restaurant, Five Guys, Starbucks, and VIVA los TACOS.
Are there any nearby banks or financial services close to the Verizon store on State Street?
Yes, nearby financial services include Bank of America Financial Center, Bank of America ATM, Centra Credit Union, WesBanco, and H&R Block.
What other electronics or mobile phone stores are near the Verizon store on State Street?
Nearby electronics and mobile phone stores include Cellular Sales, RadioShack, Target Store New-Albany, and an AT&T Kiosk.