Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Staff members are consistently described as friendly, knowledgeable, and helpful, providing excellent customer service experiences.
Efficiency
Many customers noted quick and seamless service during their visits, with minimal wait times and efficient handling of transactions.
Product Knowledge
Employees demonstrated a strong understanding of products and services, effectively guiding customers through options and promotions.
Mixed Experiences
While most reviews are positive, there are a few concerning reports of poor service and issues with account management, indicating inconsistency in customer experiences.
NP
Nicholas Pennino
5 days ago
5.0
Awesome service. Brittney was the best.
AC
Abby Clark
5 days ago
5.0
Britney was AMAZING! She helped us save hundreds of dollars as we changed from AT&T and upgraded our iPhones. She was extremely pleasant & knowledgeable about everything we asked her. Cannot recommend Britney enough!!!! Life and wallet saver!!
CL
Carl Loesch
Jan 1, 2026
4.0
They were very helpful in finding us the best deal for our family.
MC
Mark Conrad
Dec 15, 2025
5.0
Riley was awesome, got us exactly what we came in for and was very helpful with his expertise. Will come back again thanks to him.
LO
luis orozco
Dec 6, 2025
5.0
Brianna was very helpful and had a cool laidback attitude which I liked. I would definitely go again to this store because I trust her.