Verizon

4.8
1050 reviews
Verizon

About

Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6501 Grape Rd, Mishawaka, IN
46545, United States

Hours

Reviews

4.8
1,049 reviews
5 stars
951
4 stars
64
3 stars
12
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and patient during their visits.

Staff Performance

Specific employees like Ian, Brittany, and Brianna received high marks for their exceptional service and professionalism.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a positive shopping experience.

Efficiency

Customers appreciated the quick and seamless process of upgrading phones and setting up services.

Promotions and Deals

Several reviews highlighted the staff's ability to inform customers about promotions and help them save money.
  • BG
    Brenda Gonzalez
    6 days ago
    5.0
    Riley and Bri helped me upgrade my phone. They were so sweet, knowledgeable, and patient! Just the kind of people we need in the industry. Thanks for making my switch such a good experience.
  • ME
    mary jane elias
    6 days ago
    5.0
    What a great difference it made to go to this very helpful store instead of a bigger one nearby. Terrific service!
  • PP
    Pamela
    Nov 8, 2025
    5.0
    Bri was extremely knowledgeable and helpful. She helped us upgrade our home internet and our phone with zero problems. 10/10 I would highly recommend!!!!
  • CS
    Craig Skinner
    Nov 4, 2025
    5.0
    Brittney was very kind and helpful, she explained all the different payments and things we had to do to transfer my old phone and get a new one. She was delightful and very pleasant to work with, thank you, Brittney.
  • EJ
    Erica Jones
    Nov 1, 2025
    5.0
    I had a great experience today with Brianna. She did an amazing job helping me upgrade my phone — she was friendly, knowledgeable, and took the time to explain all the deals and options available. She made the whole process easy and stress-free. It’s not often you get such great customer service, and I really appreciated her patience and professionalism.

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 6501 Grape Rd offer?

Verizon provides smartphones, tablets, mobile hotspots, accessories, and home services like internet and home phone.

What are the store hours for Verizon in Mishawaka?

Open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.