Verizon

4.8
431 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lafayette’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2415 Sagamore Pkwy S, Lafayette, IN
47905, United States

Hours

Reviews

4.8
430 reviews
5 stars
399
4 stars
12
3 stars
3
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brianna, Joel, and Garrett.

Sales Experience

Several reviews highlighted positive experiences during the sales process, with staff providing thorough explanations and helping customers find the best deals.

Problem Resolution

Customers reported mixed experiences with problem resolution; while some received excellent support, others faced challenges and delays.

Store Environment

The store atmosphere was generally described as welcoming and friendly, contributing to a positive shopping experience.

Training Issues

Some customers noted a lack of training among staff, leading to incorrect information and unsatisfactory service in certain instances.
  • JJ
    Jen H (Jen)
    Oct 11, 2025
    5.0
    Ezra Gannon super nice. I had a broken stylus and it was stuck in my phone. He was determined to get it out. My dad needed an upgraded phone. So while mom worked on that I went and got what I needed to fix my phone. It looked hopeless but he said he was determined. After nearly falling asleep at his desk my mom whacked me in the arm and there was the stuck part of my stylus. Thanks Ezra
  • SH
    Sandra Haynes-Hopson
    Oct 7, 2025
    1.0
    Anthony added on a streaming package that we didn’t request or authorize. 10 months later we are still trying to get it off our bill. Verizon takes it off but then they put it back on. I have had to waste so much of my time trying to get this fixed. And if you dare to act annoyed, they will do everything in their power to waste more of your time by sending you to the wrong employees to get it fixed, putting you on hold or hours at a time. The employees for this company are shifting cons.
  • ED
    Elizabeth Dye
    Sep 30, 2025
    1.0
    The manager wouldn't help me in returning my 96 year old dad's phone, and said I needed to go to the corporate office. They just want to make sales, not help their existing customers. I'll never go back to the Verizon at tippecanoe mall.
  • AF
    Adonis Feelz
    Jul 8, 2025
    5.0
    Garrett was amazing! Helped me and the family select new phone that best fit each of us. Made us smile and have a couple good laughs. 20/10 service!!!
  • CC
    CozyTuggle
    Jul 8, 2025
    5.0
    Garrett’s was super cool, and great conversationalist when we had to wait. Gave us good points and tips with out phones. And made our wait worth it.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Lafayette, IN?

The Verizon store, Cellular Sales, is located at 2415 Sagamore Pkwy S, Spc D05d, Lafayette, IN 47905.

What are the operating hours of the Verizon store?

The Verizon store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.