Visit our store at Lafayette for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the helpfulness and professionalism of staff, with several specific employees receiving commendations for their exceptional service.
Mixed Experiences
While some customers reported excellent service, others experienced rude or unhelpful interactions, indicating inconsistency in customer service quality.
Sales Practices
Several reviews mentioned concerns about misleading sales practices and upselling, leading to dissatisfaction among customers.
Store Operations
Customers expressed frustration with store hours and accessibility, noting instances of the store being closed during posted hours.
Technical Support
Some customers found staff knowledgeable and helpful with technical issues, while others reported difficulties in getting their questions answered.
ES
Elizabeth S.
Oct 19, 2025
5.0
Body was very helpful and efficient, excellent customer service!!
HL
Hunter Laing
Sep 23, 2025
5.0
The young man who helped me was fantastic. He was knowledgeable and honest. They had exactly what I needed and offered even more with no deceit.
KS
Ken Sandhage
Sep 1, 2025
5.0
Maddie was awesome! We both upgraded phones and she was very thoughtful in advising us on possible selections. AND she stayed past closing time on Labor Day to help us transfer our data to the new phones. Talk about exceptional service!
VP
VNG Peanut
Aug 9, 2025
1.0
One of your employees stormed into Best Buy to harass the employees .
What are the store hours for the Verizon Lafayette location?
The Verizon Lafayette store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Which smartphone brands are available at Verizon Lafayette?
Verizon Lafayette offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon Lafayette store?
Yes, you can conveniently schedule an in-store appointment online before your visit.
Does Verizon Lafayette offer in-store pickup for online orders?
Yes, you can buy online and pick up your order in-store at Verizon Lafayette.
What delivery and shipping options does Verizon Lafayette offer?
Verizon Lafayette provides free 2-day shipping, express locker pickup, in-store pickup, and same-day delivery in select areas.
What types of products does Verizon Lafayette offer for business customers?
The store offers business cell phones, mobile hotspots, tablets, and laptops tailored to business needs.
Which nearby places can I visit for dining options before or after shopping at Verizon Lafayette?
Nearby dining options include McAlister's Deli, HuHot Mongolian Grill, Sonic Drive-In, and Pana Donuts & Boba Tea, perfect for a meal or snack around your visit.
Are there other electronics or mobile phone stores near Verizon Lafayette?
Yes, there are other Verizon stores nearby, as well as electronics and mobile phone retail options in the Lafayette Pavilions shopping center.
What nearby retail stores are available if I want to shop for clothing near Verizon Lafayette?
Close to Verizon Lafayette, you can find Lane Bryant, Men's Wearhouse, Burlington, T.J.Maxx, and Five Below for a variety of clothing and accessories.
Does Verizon Lafayette provide free Wi-Fi and what payment options are accepted?
Yes, Verizon Lafayette offers free Wi-Fi and accepts payments via check, debit card, mobile NFC, and does not require cash only.