Verizon

3.9
374 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Lafayette for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
100 S Creasy Ln, Lafayette, IN
47905, United States

Hours

Reviews

3.9
268 reviews
5 stars
154
4 stars
37
3 stars
15
2 stars
16
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Jorge, Maddie, and Jayden, while others reported poor experiences with rude or unhelpful employees.

Sales Experience

Several reviews highlighted positive experiences with sales representatives who provided clear explanations and tailored recommendations, but there were also complaints about misleading sales tactics and upselling.

Store Operations

Customers expressed frustration with inconsistent store hours and difficulty contacting the store directly, leading to wasted trips.

Technical Support

While some customers received excellent assistance with technical issues and phone setups, others reported dissatisfaction with the support provided, indicating a mixed experience.
  • SB
    Savannah Brewer
    Jan 3, 2026
    1.0
    waited forever! was nearly ignored for an hour. will be trying a different store. very frustrating
  • MO
    Milissa O'Hern
    Jan 3, 2026
    5.0
    Jorge was amazing! He saved me money, set up apps and did it all quickly with kindness.
  • KP
    Kyle Phillips
    Dec 30, 2025
    4.0
    Returned my gateway Verizon home internet, it was fast and easy, great service 👍
  • FF
    Fran Farney
    Dec 17, 2025
    5.0
    Jorge did a fantastic job helping me and my husband out with our phones. Great gentleman
  • MM
    Melissa
    Dec 11, 2025
    5.0
    Jorge was a great help. He was so good at making recommendations & explaining things clearly. We are definitely not tech savvy and he was so helpful.

Frequently Asked Questions About Verizon

What are the store hours for the Verizon Lafayette location?

The Verizon Lafayette store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

Which smartphone brands are available at Verizon Lafayette?

Verizon Lafayette offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.