Visit our store at Lafayette for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers praised the helpfulness and knowledge of staff members like Jorge, Maddie, and Jayden, while others reported poor experiences with rude or unhelpful employees.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided clear explanations and tailored recommendations, but there were also complaints about misleading sales tactics and upselling.
Store Operations
Customers expressed frustration with inconsistent store hours and difficulty contacting the store directly, leading to wasted trips.
Technical Support
While some customers received excellent assistance with technical issues and phone setups, others reported dissatisfaction with the support provided, indicating a mixed experience.
SB
Savannah Brewer
Jan 3, 2026
1.0
waited forever! was nearly ignored for an hour. will be trying a different store. very frustrating
MO
Milissa O'Hern
Jan 3, 2026
5.0
Jorge was amazing! He saved me money, set up apps and did it all quickly with kindness.
KP
Kyle Phillips
Dec 30, 2025
4.0
Returned my gateway Verizon home internet, it was fast and easy, great service 👍
FF
Fran Farney
Dec 17, 2025
5.0
Jorge did a fantastic job helping me and my husband out with our phones. Great gentleman
MM
Melissa
Dec 11, 2025
5.0
Jorge was a great help. He was so good at making recommendations & explaining things clearly. We are definitely not tech savvy and he was so helpful.
What are the store hours for the Verizon Lafayette location?
The Verizon Lafayette store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Which smartphone brands are available at Verizon Lafayette?
Verizon Lafayette offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon Lafayette store?
Yes, you can conveniently schedule an in-store appointment online before your visit.
Does Verizon Lafayette offer in-store pickup for online orders?
Yes, you can buy online and pick up your order in-store at Verizon Lafayette.
What delivery and shipping options does Verizon Lafayette offer?
Verizon Lafayette provides free 2-day shipping, express locker pickup, in-store pickup, and same-day delivery in select areas.
What types of products does Verizon Lafayette offer for business customers?
The store offers business cell phones, mobile hotspots, tablets, and laptops tailored to business needs.
Which nearby places can I visit for dining options before or after shopping at Verizon Lafayette?
Nearby dining options include McAlister's Deli, HuHot Mongolian Grill, Sonic Drive-In, and Pana Donuts & Boba Tea, perfect for a meal or snack around your visit.
Are there other electronics or mobile phone stores near Verizon Lafayette?
Yes, there are other Verizon stores nearby, as well as electronics and mobile phone retail options in the Lafayette Pavilions shopping center.
What nearby retail stores are available if I want to shop for clothing near Verizon Lafayette?
Close to Verizon Lafayette, you can find Lane Bryant, Men's Wearhouse, Burlington, T.J.Maxx, and Five Below for a variety of clothing and accessories.
Does Verizon Lafayette provide free Wi-Fi and what payment options are accepted?
Yes, Verizon Lafayette offers free Wi-Fi and accepts payments via check, debit card, mobile NFC, and does not require cash only.