Business Details
About
Cell Phone StoreTCC
TCC Goshen, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2712 Caragana Ct.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
632 reviews
5 stars
552
4 stars
38
3 stars
11
2 stars7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Malik, Dustin, and Gil.
Customer Service
Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers with their needs.
Store Experience
While most feedback was positive, some customers reported poor service due to long wait times or lack of acknowledgment from staff.
Product Knowledge
Several reviews noted the staff's expertise in explaining products and services, making the purchasing process easier for customers.
- CRCecilia Ramirez-EsquedaDec 25, 20255.0Malik Foster was very helpful, kind and even entertaining. He definitely knows his stuff. If you need any help make sure you guys ask for him.
- CMChance MedinaDec 24, 20255.0Went in to the Verizon store to get information on new phones and upgrading my service. Malik was the Verizon representative that helped us and went above and beyond to make our experience a great one. Malik was very informative and broke everything down to make it easy to understand. To add to that he has a very charismatic personality and did all this with a great attitude! Experience was a 12 out of 10!!!! Before I walked in i was considering other phone providers and he reminded me of why I have stayed with Verizon for over 13 years!!! Thank you Malik!
- FFFantasticalDec 22, 20255.0very helpful and always friendly when i come in for anything i need.
- KKKohenDec 22, 20255.0Malik was outstanding, assisted two customers at once during a rush and still helped his coworker while explaining everything throughly amazing help into my new phones!
- LSLyudmila SmirnovaDec 2, 20255.0I stopped by at the Goshen Verizon office yesterday to transfer my business number from a different app to my primary Verizon number. I was competently assisted by Sally! It was a pleasure to communicate with her and experience total expertise and vast knowledge of the subject. She health with the issues in the process of transferring the number with easy and confidence! I am happy we have such knowledgeable staff at the Goshen office! Thank you, Sally!
Frequently Asked Questions About Verizon
What types of products and devices does Verizon at 2712 Caragana Ct offer?
Verizon offers smartphones, tablets, wireless devices, mobile accessories, smart watches, and more, including brands like Apple, Samsung, Motorola, LG, HTC, and Google.
Where is the Verizon authorized retailer in Goshen located?
The Verizon authorized retailer, TCC Goshen, is located at 2712 Caragana Ct, Goshen, IN 46526.
What are the store hours for Verizon in Goshen?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup or curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup services for customers.
Can I schedule an appointment or service for Verizon at this location?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What services are available at the Verizon store in Goshen?
Services include prepaid and no-contract plans, bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon wireless plans, home internet, Total Mobile Protection, and more.
Are there any other Verizon or mobile phone stores nearby?
Nearby you can find Verizon Wireless and Straight Talk, both mobile phone stores, and other electronics retailers such as TCC, Verizon Authorized Retailer and Walmart Goshen - Lincolnway E which offers mobile phone services.
What nearby dining options can I explore before or after visiting Verizon?
Nearby dining includes China Buffet for Chinese cuisine, Tacos El Portal Restaurant for Mexican food, and Ritter's Frozen Custard for ice cream treats.
Are there any nearby businesses where I can run errands or shop along with visiting Verizon?
Yes, nearby shopping options include Walmart for general retail, Dollar Tree for discount items, and Tractor Supply Co. for hardware and outdoor gear.
How can I get support for Verizon services or devices at this location?
You can visit the store for award-winning customer service, or use the My Verizon app to manage your account and services conveniently.