Business Details
About
Cell Phone Store
TCC Gas City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 126 East Main Street.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
318 reviews
5 stars
302
4 stars
6
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Koti and MaKaiya, for their helpfulness, professionalism, and friendly demeanor.
Technical Assistance
Customers reported positive experiences with staff resolving technical issues and setting up new devices efficiently.
Sales Practices
Some customers expressed concerns about aggressive sales tactics, particularly towards seniors, feeling they were pushed to purchase expensive new devices instead of receiving proper assistance.
Overall Satisfaction
Overall, many reviews reflected high satisfaction with the service provided, highlighting the staff's willingness to go above and beyond.
Wait Times
A few customers noted long wait times and lack of acknowledgment upon entering the store, indicating room for improvement in customer flow management.
- YBYariange BelloNov 13, 20255.0The Gas City Verizon always takes care of its customers. Harlan was very helpful in my phone concerns and new device. Would highly recommend!
- LLLindaNov 13, 20255.0Harlan was very helpful in activated my devices and helping with technical issues!
- PSPATTY SniderNov 11, 20255.0Harlan helped out with with phone issues here with excellent service. 10/10 for me!
- JCJeff CramerNov 5, 20255.0I have been to the Verizon store in gas city many times, and always get the best service. The last two times Shianne helped me and she is fantastic. Highly recommend.
- KAKaleena AlvaradoOct 6, 20251.0Awful ‼️💯 BUYER BEWARE ‼️ THIS PLACE RIPS OFF SENIORS !!! I took my dad in to get a new phone that he had ordered..Come to find out that they " hooked him up with a new Google pixel for over $1000 ..Shame on you all for trying to line ur pockets while selling over priced phones to seniors who think they hafta upgrade every time there is an issue with their phones !! Ppl come in here on fixed incomes and u make them think that issues can't be fixed and the only thing they can do is order brand new over priced phones !!! My dad travels to other towns and his service doesn't work, so they say hey, buy a NEW PHONE..🤦🏻♀️🤷🏻♀️RIDICULOUS!!!! ABSOLUTELY ‼️ 💯 RIDICULOUS!!! YOU CAN BUY A SAMSUNG GALAXY AT WALMART THRU BOOST ON SALE FOR $34 RITE NOW WITH PAYMENTS OF 25 - $35 A MONTH..INSTEAD YOUR SENIOR FAMILY MEMBER IS PAYING OVER $100 A MONTH FOR IT NOT TO WORK IN CONVERSE OR SURROUNDING TOWNS..WHY ??? IF I COULD GIVE THIS A NO 🌟 STAR RATING I WOULD !! AND THAT IS NOT EVEN COUNTING THE STAFF SERVICE. 😳 FOR STARTERS WE CAME IN AND IT TOOK A WHILE FOR THE YOUNG GIRL TO EVEN ACKNOWLEDGE THERE WERE CUSTOMERS IN THE STORE..MY DAD HAS HAD TO TALK TO SEVERAL DIFFERENT REPS OVER THE PAST WEEK ABOUT THE ORDERED PHONE AND THE PHONE NOR MY DAD AS A CUSTOMER IS NOT EVEN SHOWING IN THEIR SYSTEM..THE GIRL HAS MADE SEVERAL CALLS TO OTHER REPS BECAUSE SHE DOESN'T KNOW WHAT SHE IS DOING AND THEY WANT TO CHARGE HIM AGAIN TO EVEN SET THE PHONE UP..I AM NOW SITTING IN THE CAR UPSET THAT THEY ARE DOING ALL THIS TO MY DAD..TALKING TO OTHER PISSED OFF CUSTOMERS WHO FEEL THE SAME WAY ABOUT HOW THEIR FAMILY MEMBERS ARE BEING TAKEN BY PHONE COMPANIES.CUSTOMERS TRYING TO GO PAY THEIR LOVED ONES BILLS AND BEEN HERE FOR AN HOUR JUS WAITING TO PAY THEIR BILLS..THERE NEEDS TO BE A RIGHTFUL PHONE COMPANY FOR ELDERLY AND NOT KNOWING PEOPLE TO EXPLAIN THE BEST PHONES AND PLANS FOR THEIR NEEDS WITHOUT RIPPING THEM OFF ‼️💯 PERIOD..SO IM WRITING THIS REVIEW TO WARN OTHER PEOPLE..IF U HAVE MONEY AND WANT TO GET THE NEWEST PHONE, GOOD FOR YOU AND 👍..BUT FOR THOSE THAT DO NOT NEED THE NEWEST IT THING THAT COMES OUT OTHER OPTIONS SHOULD BE KNOWN AND GIVEN TO PEOPLE..SHAME ON U PEOPLE ON WORRIED ABOUT GETTING SALES COMMISSION AND TAKING ADVANTAGE OF PEOPLE 💯‼️KARMA...I HOPE IT WAS WORTH IT TO U PEOPLE TO SCREW OVER A SENIOR
Frequently Asked Questions About Verizon
What products and brands does Verizon at 126 East Main Street offer?
Verizon offers a variety of products including smartphones, tablets, wireless devices, accessories, and home internet. Brands available include Apple, Samsung, Motorola, LG, HTC, and Google.
What are the operating hours for Verizon in Gas City, IN?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon at 126 East Main Street provide in-store pickup options?
Yes, Verizon offers in-store pickup for certain products.
What services are available at the Verizon authorized retailer in Gas City?
Services include prepaid plans, bill payments, business accounts, new lines and devices, Device Activation, financing, Verizon Wireless Plans, Total Mobile Protection, upgrades, and more.
Is the Verizon store in Gas City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
How can I schedule an appointment or manage my Verizon services for this location?
You can schedule appointments and manage services through the online reservation page at https://www.tccrocks.com/appointments/ or use the My Verizon app available in the Apple App Store.
What nearby places can customers visit before or after shopping at Verizon in Gas City?
Customers can visit Big Rob's Fitness for workouts, Gabriella's Old Time Pizza or Kay's Pizza for dining, and the Gas City-Mill Twp Library for community resources, all located near the Verizon store.
Are there other mobile phone stores near Verizon in Gas City?
Yes, nearby mobile phone stores include another Verizon location, TCC, Verizon Authorized Retailer, and Gas City Wireless.
What community services and public facilities are close to the Verizon store?
Nearby community services include the Gas City-Mill Township Library, Thriving Grant County at the GatherGive Center, Gas City Police Department, Post Office Gas City, and the Mayor of Gas City office.
What is the Verizon store's policy on mobile protection and device security?
Verizon offers Total Mobile Protection, which provides coverage for your devices. More information can be found on their website at https://www.tccrocks.com/total-mobile-protection/.