Business Details
About
Cell Phone StoreTCC
TCC Gas City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 126 East Main Street.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
330 reviews
5 stars
314
4 stars
6
3 stars0
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and professional, with specific mentions of employees like Harlan, Koti, MaKaiya, and Josh.
Technical Assistance
Customers appreciated the assistance provided in setting up devices and resolving technical issues, highlighting the efficiency and knowledge of the staff.
Concerns with Pricing
Some reviews expressed dissatisfaction with pricing practices, particularly regarding the sale of devices to seniors and issues with trade-ins and discounts.
Overall Experience
Most reviews reflected a positive overall experience, with many customers indicating they would recommend the store to others.
- KCKate ColeJan 5, 20265.0Harlan helped me with an upgrade and two connected devices and was so great during the process. He helped during any issues and provided great customer service!
- BRBill M. RunyanDec 24, 20255.0And was professional and new what she was doing thankful
- CJChris JergerDec 22, 20255.0Koti gave me excellent service and was very fun to talk to.
- THTeresa HallDec 13, 20255.0I had the best experience with a young man named Harlan He helped me set up my notes and showed me how to do all that and then help me get my bill straightened out. I really really appreciated his help. We need more people like him that are willing to go a little extra mile to help I’m 76 and I don’t I want to postunderstand technology thank God he did.
- BSBriggs SophiaDec 8, 20255.0Shianna G was fabulous! After being on the phone for over 2 hours and unable to get a solution, she fixed the problem in about 10 minutes.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 126 East Main Street offer?
Verizon offers a variety of products including smartphones, tablets, wireless devices, accessories, and home internet. Brands available include Apple, Samsung, Motorola, LG, HTC, and Google.
What are the operating hours for Verizon in Gas City, IN?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Verizon at 126 East Main Street provide in-store pickup options?
Yes, Verizon offers in-store pickup for certain products.
What services are available at the Verizon authorized retailer in Gas City?
Services include prepaid plans, bill payments, business accounts, new lines and devices, Device Activation, financing, Verizon Wireless Plans, Total Mobile Protection, upgrades, and more.
Is the Verizon store in Gas City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
How can I schedule an appointment or manage my Verizon services for this location?
You can schedule appointments and manage services through the online reservation page at https://www.tccrocks.com/appointments/ or use the My Verizon app available in the Apple App Store.
What nearby places can customers visit before or after shopping at Verizon in Gas City?
Customers can visit Big Rob's Fitness for workouts, Gabriella's Old Time Pizza or Kay's Pizza for dining, and the Gas City-Mill Twp Library for community resources, all located near the Verizon store.
Are there other mobile phone stores near Verizon in Gas City?
Yes, nearby mobile phone stores include another Verizon location, TCC, Verizon Authorized Retailer, and Gas City Wireless.
What community services and public facilities are close to the Verizon store?
Nearby community services include the Gas City-Mill Township Library, Thriving Grant County at the GatherGive Center, Gas City Police Department, Post Office Gas City, and the Mayor of Gas City office.
What is the Verizon store's policy on mobile protection and device security?
Verizon offers Total Mobile Protection, which provides coverage for your devices. More information can be found on their website at https://www.tccrocks.com/total-mobile-protection/.