Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Evansville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
539 reviews
5 stars
252
4 stars
66
3 stars
44
2 stars
38
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or dismissive towards customers.
Wait Times
Many customers reported excessively long wait times, often exceeding an hour, leading to frustration.
Staff Knowledge
Several reviews indicated that staff lacked knowledge about promotions and services, resulting in unresolved customer issues.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Management Issues
Reviews frequently mentioned poor management practices, including disrespectful behavior towards both customers and staff.
- JFJon Furtado4 days ago1.0Been a customer for over 10 years, left my job and turned in their phone when I left. Grabbed my original Galaxy Note 10+ and went to the store to trade it in however I couldn’t trade the phone in since it wasn’t actively on the account for over 60 days. Went to TMobile and traded it in same day.
- JPJay Pat5 days ago5.0Could not access my voicemail. Got a human on the phone with tech service. No luck after an hour although he tried. Went to Verizon store on Burkhart and they said there was nothing they could do about it so I went to the corporate store on North Green River Road. A very nice and knowledgeable man waited on me and within two minutes he figured it out had my voicemail back! That's great service!
- LKLilly KoktekinDec 24, 20251.0Management: you may want to know you lost 3 loyal Verizon customers courtesy of Luke. Customer service skills training may also need to be reviewed by employees to better support customers in the future.
- BPBaily ParkerDec 19, 20251.0Waited 1.5 HOURS to return a phone case.
- MFMarissa FarrDec 19, 20255.0I had such a great experience here. All of my questions were answered in a kind and timely fashion, and I ended up changing to Verizon to save money and get a better phone. Unfortunately I did not respond to Verizon’s survey in time, but I needed to say what a great store location this is, and how great the staff are. Wylie, thank you for taking the time to assist me and answer ALL of my questions. I love my new phone, and the excellent case you helped pick out!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Evansville, IN?
The Verizon store in Evansville is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What mobile phone brands are available at the Verizon store in Evansville?
The store offers the latest smartphones from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a more convenient shopping experience.
What delivery and pickup options does Verizon in Evansville provide?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Does the Verizon Evansville store offer wireless and voice plans?
Yes, they provide mobile plans, wireless internet plans, and voice plans suitable for personal and business needs.
What payment methods are accepted at Verizon Evansville?
Verizon accepts payments via check, debit card, mobile NFC, and does not require cash only transactions.
Is free Wi-Fi available at the Verizon store in Evansville?
Yes, the Verizon store offers free Wi-Fi for customers during their visit.
What nearby financial services can I visit after shopping at Verizon Evansville?
Oneindiana Financial Group is nearby, offering financial advising and investing services—convenient for managing your finances post-visit.
Are there any nearby dining options close to Verizon Evansville?
Yes, you can enjoy Mexican cuisine at Casa Fiesta Mexican Restaurant or Big Bang Mongolian Grill nearby, perfect for a meal before or after your Verizon visit.
Which local wellness and beauty services are near Verizon Evansville?
Nearby options include Lobacz Chiropractic for health services, Nail Studio and Kara's Electrolysis for beauty and skin care treatments.