Verizon

4.7
388 reviews
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Business Details

848 N Superior Dr, Crown Point, IN
46307, United States
(219) 663-0184
https://locations.tccrocks.com/in/crown-point/848-n-superior-drive-.html
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About

Cell Phone Store
TCC Crown Point, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 848 N Superior Dr.

Details

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Location

Verizon
848 N Superior Dr, Crown Point, IN
46307, United States

Hours

Reviews

4.7
385 reviews
5 stars
340
4 stars
12
3 stars
7
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting employees like Corey, Allex, and Alex for their patience, knowledge, and willingness to help.

Employee Recognition

Specific employees, particularly Allex P. and Corey Smith, received multiple commendations for their outstanding service and professionalism, with customers expressing appreciation for their efforts.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to explain products and services clearly, contributing to a positive shopping experience.

Long Wait Times

Some customers expressed frustration with long wait times in the store, leading to dissatisfaction and a few considering switching providers.

Store Environment

The store atmosphere was generally described as welcoming and friendly, with many customers feeling comfortable and well taken care of during their visits.
  • ML
    Matthew LeBlanc
    Nov 16, 2025
    5.0
    I have never had a better experience getting a new cell phone. Corey did an amazing job, found us extra discounts and was very patient during the entire process. He did this while handling us and two other customers.
  • RG
    Randolph Gunther
    Oct 31, 2025
    5.0
    Very professional. Excellent service.
  • CZ
    Carissa Zavala
    Oct 25, 2025
    5.0
    Our experience was great at this Verizon location! Corey S. was incredibly helpful, patient, and kind. We will 100% be returning to this location in the future if we ever need assistance.
  • AB
    Angie Budzevski
    Oct 23, 2025
    5.0
    I went into your Crown Point store & was very pleased with our Rep Alex S. He was professional, knowledgeable, & very patient & kind to us! He went above & beyond great customer service!!! Angie Budzevski
  • AB
    Anthony Buduris
    Oct 20, 2025
    1.0
    Tried to stop in here while I was on break because calling customer support tries to charge $20 to speak with a person. 4 people were waiting to be seen and all of them ended up leaving because of the wait time. One employee was just sitting with someone doing a data transfer the entire time, which would have been a very optimal time to help other customers. Dropping Verizon and switching providers. Absolutely not worth the price of service when my coworkers with T-Mobile and Cricket, yes CRICKET, have better service in some locations than I do.
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Frequently Asked Questions About Verizon

What services does Verizon at 848 N Superior Dr offer?

Verizon at 848 N Superior Dr offers smartphones, tablets, Verizon home internet, device activation, prepaid plans, bill payments, business accounts, and accessories among other wireless services.

What brands of devices can I find at this Verizon retailer?

You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at this Verizon retailer.