Verizon

4.8
671 reviews
Wireless Zone, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones. Samsung, Google, Apple, LG, Motorola

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Columbia City, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 289 W Walker Way.

Location

Verizon
289 W Walker Way, Columbia City, IN
46725, United States

Hours

Reviews

4.8
662 reviews
5 stars
616
4 stars
23
3 stars
5
2 stars
5
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Alex, Atticus, and Jacob, for their quick, friendly, and knowledgeable service.

Efficiency

Many reviews highlighted the quick turnaround times for phone repairs and service, with several customers noting they were in and out in under 30 minutes.

Recommendations

Numerous customers highly recommended specific staff members, especially Atticus and Alex, for their exceptional service.

Problem Resolution

Staff were frequently commended for their ability to resolve issues efficiently, including fixing phones and setting up new devices.

Value for Money

Customers appreciated the great deals and savings offered, particularly when switching providers or upgrading devices.
  • SS
    Shayla Shumpert
    Nov 16, 2025
    5.0
    Alex got me an amazing deal on new cases for my phone! I highly recommend asking for Alex this Black Friday and holiday season for your steals and deals!
  • DL
    David Lucas
    Nov 14, 2025
    5.0
    Brandon and Alex were great help and got us our new phones and home Internet! Highly recommend!
  • ML
    Mary Lucas
    Nov 14, 2025
    5.0
    Alex and Brandon where a great help in getting us new tech!
  • JB
    Jordin Bowman
    Nov 5, 2025
    5.0
    Kaycee was absolutely phenomenal!!! Was extremely helpful with EVERYTHING that was thrown her way! 10/10 ask for her when you go to columbia city verizon!!!
  • RC
    Rachel Craig
    Nov 5, 2025
    5.0
    The lady McKenna oh my God she was so freaking fantastic so patient with my situation today like honestly I would highly recommend this location and recommend her she was fantastic both her and her co-workers were so patient with the fact that I thought I had the money to do everything and my bank decided to give me issues and canceled something that I had set up that I was trusting on in order to get a phone and wasn't able to pay for the full amount and they were so patient with me and so understanding with everything I highly recommend this is the place to go if you have any phone problems or even want to switch over to Verizon this is the store to go to they are fantastic

Frequently Asked Questions About Verizon

What products and services does Wireless Zone, Verizon Authorized Retailer in Columbia City offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service with Verizon network coverage including 5G.

Where is the Wireless Zone store located in Columbia City?

The store is located at 289 W Walker Way, Ste 1, Columbia City, IN 46725, across from Hardees.