Verizon

4.8
420 reviews

About

Cell Phone Store
TCC Chesterton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 755 Indian Boundary Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
755 Indian Boundary Rd, Chesterton, IN
46304, United States

Hours

Reviews

4.8
413 reviews
5 stars
379
4 stars
8
3 stars
4
2 stars
7
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Jordan and Vanessa, for their exceptional service, patience, and willingness to help.

Knowledgeable Staff

Many reviews highlighted the staff's expertise and ability to explain technical details clearly, making the purchasing process easier for customers.

Positive Experiences

Overall, customers reported very positive experiences, often mentioning that their issues were resolved quickly and efficiently.

Problem Solving

Staff members were commended for their problem-solving skills, particularly in resolving activation and technical issues.

Friendly Atmosphere

The store was described as having a friendly and welcoming environment, contributing to a pleasant shopping experience.
  • TB
    Timoya Bryant
    Nov 15, 2025
    5.0
    Went in for the first time in a REALLY long time to do business and got more offered than expected will be back to work with Vanessa !! Thanks my girl
  • HD
    Hilda Durbin
    Nov 6, 2025
    5.0
    This lady was super.she needs to train more people . She is the best 🥰🤗
  • NB
    Nelly B
    Oct 31, 2025
    5.0
    Vanessa and Jordan made the whole experience fun and painless!! Definitely recommend this location over Valpo or Portage
  • TM
    Tyler McNeely
    Oct 30, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Vanessa was amazing! She was very knowledgeable and super nice throughout the whole process. She even stayed a few minutes past closing time to make sure everything was squared away and taken care of. Really appreciate her going above and beyond — great customer service!
  • MK
    Mike Kralj
    Oct 22, 2025
    5.0
    Jordan is AMAZING. My wife had a horrible experience at the portage location. (check out my review there) Anyways.... my wife had called the Chesterton store about getting 2 new phones we had bought in Ohio switched over. He said there would be no problem just to bring them in. He did, reluctantly, mention we could take them to the portage location because it was right down the street. My wife decided to go to portage and it was a huge mistake (again, read that review) So through tears, she called Jordan and explained the issue. Jordan apologized multiple times and told us to come in the following day and he would make sure we were taken care of. He wasn't going to be in that day but he was going to make sure Vanessa would make us happy. We ended up calling to original store we bought them from and they got us hooked up but I cant thank Jordan enough for making my wife feel better about the switch to Verizon. The Sawmill Rd store in Ohio was amazing... Jordan was amazing... the people on the customer service line were awesome.... portage? Not so much...

Frequently Asked Questions About Verizon

What products and services does Verizon at 755 Indian Boundary Rd offer?

Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid plans, bill payments, device activation, and more.

What are the store hours for Verizon in Chesterton, IN?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.