Verizon

3.8
682 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Avon for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
10651 E Us-36, Avon, IN
46123, United States

Hours

Reviews

3.8
514 reviews
5 stars
269
4 stars
74
3 stars
47
2 stars
24
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being rude, dismissive, or unhelpful during their visits.

Staff Knowledge

While some employees were praised for their knowledge and helpfulness, others were criticized for lack of training and expertise.

Management Issues

Several reviews highlighted issues with management, including unprofessional behavior and a lack of support for staff and customers.

Mixed Experiences

There were mixed reviews regarding the overall experience, with some customers having positive interactions while others faced significant frustrations.
  • VR
    victoria rose
    4 days ago
    5.0
    I had came in with a few questions about switching phone carriers Anthony was the employee who helped me & he was very helpful, patience, & knowledgeable. It made the process a lot less stressful then what I’ve experiences in the past with other companies. Very great service !
  • BS
    Bry Señeriz
    4 days ago
    5.0
    I had a wonderful experience while purchasing my watch yesterday! My sales rep Ciera and the manager Anthony made the purchasing process fast and easy. I left feeling confident about my future bill and I even purchased some cute accessories that they showed me in store!
  • LA
    Lisa Ayala
    4 days ago
    5.0
    This store has always been my go to! They have a very nice staff and the manager Anthony is always extremely helpful
  • CW
    carmela ward
    4 days ago
    4.0
    Make sure you have time as they can only help a few people at a time. Staff is knowledgeable, just can't always help with problems since they have an insurance company. Also don't stock very many accessories.
  • BT
    Branson Tennery
    Jan 4, 2026
    5.0
    Pryce Johnson helped us out and did a MARVELOUS job! He was very nice and personable with us and treated us all with respect…get this guy a raise!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Avon, IN?

The Verizon store in Avon is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which brands of smartphones does the Verizon Avon store offer?

The store offers latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.