Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Anderson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
260 reviews
5 stars
130
4 stars
30
3 stars
24
2 stars
14
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Store Experience
Several reviews highlight chaotic store environments and long wait times, leading to frustration among customers seeking assistance.
Billing Issues
Numerous customers expressed dissatisfaction with billing practices, including being misled about costs and experiencing issues with promotions and charges.
Product Knowledge
While some staff were noted for their helpfulness and knowledge, others were criticized for being dismissive and not providing adequate support for device setup and account issues.
Loyalty Concerns
Long-term customers expressed disappointment over how their loyalty was treated, feeling that the company does not value or reward them appropriately.
- DWDerek WilliamsonNov 9, 20255.0This Verizon store is great! Everyone is friendly and knowledgeable! Lily helped me purchase a new Galaxy 7 flip phone. She was very patient with me!! I am not tech savvy at all, and she set up my phone and transferred all of my data from my old, taped up phone. Thanks, again, Verizon, and especially Lily!
- TATim AdamsNov 4, 20255.0Helpful staff
- CKCasendra KennedyOct 23, 20251.0I give zero stars! This store has always been our store to shop for many years. Can’t say that now! Associates & Mgr Braxton tells you one thing & then changes policies the next day. Store associate orders the wrong phone. Not our error but they want us to handle it & refused to take back the phone. Spent hours on the phone with customer service to get the phone returned. I’ve been a loyal Verizon customer for years! This store needs some training to say the least. Buyers beware!!
- SSScottOct 20, 20255.0Auston was awesome today while fixing my signal for my iPhone. Brett was kind, as well. This was my second-visit to this store. Matt was helpful yesterday. Thank you, all.
- TLTina LewisSep 28, 20255.0Excellent service. Everyone was super helpful.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Anderson, IN?
The Verizon store in Anderson is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon store in Anderson offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, and laptops.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online for your convenience.
What delivery or pickup options are available for Verizon orders in Anderson?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What mobile brands are available at the Verizon Anderson store?
The store carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store accept debit cards and mobile NFC payments?
Yes, the store accepts debit cards, mobile NFC payments, and also offers check payment options. Cash isn't required exclusively.
Is free Wi-Fi available at the Verizon store in Anderson?
Yes, free Wi-Fi is available for customers inside the store.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby you can find Panera Bread, Papa Murphy's pizza, Lantern House Asian Bistro, Qdoba Anderson, Panda Express, Art's Pizza, and Jersey Mike's Subs for a variety of dining options.
Are there nearby stores where I can shop alongside Verizon?
Yes, stores like American Mattress, Sally Beauty, Goodwill Store, Vapor Madness, and Walmart Grocery Pickup & Delivery are close by for additional shopping needs.
Which medical facilities are close to the Verizon store in Anderson?
Nearby medical facilities include Beltone Hearing Care Center, Motto Clear Aligners, Aspen Dental, Saint John's Med One Urgent Care, Heidi A. Johnson, MD, and Tessa Palmer, NP-C.