Verizon

3.7
399 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Anderson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4718 S Scatterfield Road, Anderson, IN
46013, United States

Hours

Reviews

3.6
263 reviews
5 stars
131
4 stars
30
3 stars
25
2 stars
14
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude and unprofessional.

Billing Issues

Numerous complaints about billing discrepancies, including unexpected charges and poor communication regarding plans and promotions.

Store Experience

Inconsistent experiences reported in-store, with some customers receiving excellent service while others faced long wait times and unhelpful staff.

Product Knowledge

Some staff members are noted for their expertise and ability to assist with technical issues, while others lack the necessary knowledge to help customers effectively.
  • AS
    Andrea Sawyer
    Dec 18, 2025
    1.0
    Got a Samsung s25 in January. Stuck with huge bill. There 75$ plan is no better than the 40$ prepaid plan. Have had nothing but problems out of the phone. Spent hours on the phone with Verizon and even though I have insurance they are giving me a complete run around about replacing the device. Verizon sucks
  • TI
    Tim Smith III
    Dec 18, 2025
    3.0
    Shits to expensive
  • DW
    Derek Williamson
    Nov 9, 2025
    5.0
    This Verizon store is great! Everyone is friendly and knowledgeable! Lily helped me purchase a new Galaxy 7 flip phone. She was very patient with me!! I am not tech savvy at all, and she set up my phone and transferred all of my data from my old, taped up phone. Thanks, again, Verizon, and especially Lily!
  • TA
    Tim Adams
    Nov 4, 2025
    5.0
    Helpful staff
  • CK
    Casendra Kennedy
    Oct 23, 2025
    1.0
    I give zero stars! This store has always been our store to shop for many years. Can’t say that now! Associates & Mgr Braxton tells you one thing & then changes policies the next day. Store associate orders the wrong phone. Not our error but they want us to handle it & refused to take back the phone. Spent hours on the phone with customer service to get the phone returned. I’ve been a loyal Verizon customer for years! This store needs some training to say the least. Buyers beware!!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Anderson, IN?

The Verizon store in Anderson is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

What products does the Verizon store in Anderson offer?

The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, and laptops.