Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Northwood Animal Hospital
3255 North State Road 9, Anderson, IN
46012, United States
Hours
Reviews
3.8
189 reviews
5 stars
118
4 stars
10
3 stars
6
2 stars
7
1 star
48
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Professionalism
Several reviews highlighted the professionalism of the veterinarians and staff, noting thorough explanations and attentive care.
High Costs
Numerous customers expressed concerns about the high prices for services, with some feeling that the costs were excessive and not justified by the care received.
Mixed Experiences
While many had positive experiences, there were also significant complaints about unprofessional behavior from some staff members and negative interactions.
Emergency Services
The facility is noted for being available for emergency care, but some customers reported long wait times and prioritization issues.
- EPElizabeth PembertonDec 9, 20255.0Taking great care of our pup!
- EBEl BDec 5, 20251.0Place looks nice but horrible experience. Just skip this place and save your time, money and mental peace. Very rude, very unprofessional. I'll never recommend them.
- RRRickDec 5, 20251.0If you love your animals, I would HIGHLY suggest finding a second opinion. When our dog was mauled by a neighbor’s dog, my wife was frantic and obviously the first place available we were taking him to. Unfortunately, this animal hospital plays off of emotion. They told us it would be around $2000 to open up the wounds and make sure nothing internally was damaged. After they did that, they said The jugular and carotid were intact and not punctured, but supposedly his jaw had a chip towards the back from the altercation. So then they charge us for x-rays on top. But the results come with bad news as they cannot see if the entire jaw is fractured by x-ray, and we need to transfer him to Carmel VCA where they have a CT machine. The vet proceeded to tell us that they are backed up for weeks over there but there is a back door option that we could take him there Sunday night and him stay overnight( another $1-2k for the overnight stay not including the scans) And they would be able to see him first thing Monday morning. Anybody with the brain cell would know that sounds fishy. They also told us his ear was infected and to treat him for it then. We opted out of Scheduling for a CT scan, but they treated his ear as we were already there. They had a follow up appointment, which I figured was for the lacerations but wrongly so it was for his ear. Today was the appointment and they said it could be infected still and wanted to charge an additional $165. Why would you charge twice for the same infected ear if you already treated it the first time? I have heard negative things about it before, but everyone has different personal experiences and we were frantic to make sure our boy stayed with us.
- SHStan HeltonDec 1, 20255.0Had to take our pet Cecil in for end of life procedure. Staff & Vet are professional, compassionate and we are very grateful for the way they handled everything.
- AHAutumn HNov 19, 20254.0Was here a year ago and had an absolutely terrible experience Dr was awful, impatient, uncaring and seemed irritated to be there. Came back in recently with a new puppy only because I could get in so quickly. I don't like how they remove your pet from the room to do the exam but Dr Goad was great. She was very thorough. More so than any other exam I've ever had. She explained everything to me. They originally gave me a quote that wasn't do able at the time so they changed the medication to another one which was cheaper so I could actually get it that day. Everyone was friendly, I didn't feel rushed and I didn't feel like they just wanted my money.
Frequently Asked Questions About VCA Northwood Animal Hospital
What are the operating hours of VCA Northwood Animal Hospital?
VCA Northwood Animal Hospital is open daily from 8:00 am to 6:00 pm.
Where is VCA Northwood Animal Hospital located?
It is located at 3255 North State Road 9, Anderson, IN 46012, USA.
What types of veterinary services does VCA Northwood Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccines, and weight loss programs, among others.
Does VCA Northwood Animal Hospital provide emergency pet hospital services?
VCA Northwood Animal Hospital offers primary care, and there is a nearby V.C.A Animal Hospital that provides emergency pet hospital services.
How can I contact VCA Northwood Animal Hospital?
You can reach them at +1 765-649-5218 or their main phone at +1 765-400-1084.
Are there any health and medical facilities near VCA Northwood Animal Hospital?
Yes, nearby health and medical facilities include Broadway Family Medicine, Sizelove's Hearing Aid Center, and Community Hospital Lab Broadway.
What social media channels does VCA Northwood Animal Hospital use?
They have a Facebook page at https://www.facebook.com/530099540385062 and a Twitter handle @VCAPetHealth.
Is there a special offer for new clients at VCA Northwood Animal Hospital?
Yes, new clients can click for a Free First Exam coupon through their featured message link.
What nearby businesses could I visit before or after my appointment at VCA Northwood Animal Hospital?
Nearby you can find Artistic Endeavors Tattoo, a hair and beauty salon called Doo Wackerz, and several automotive services such as Northside Transmission and Automotive Sales and Service and Tom Wood Powersports.
Are there nearby automotive and powersports dealers close to VCA Northwood Animal Hospital?
Yes, nearby are Tom Wood Powersports, Northside Marine Inc., Anderson Power Sports, and Redwood Automotive, which can be convenient for vehicle or equipment needs.