Business Details
About
Cell Phone StoreTCC
TCC Yorkville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 866 Edward Ln.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
811 reviews
5 stars
743
4 stars12
3 stars6
2 stars3
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Muhammad and Tyler received high praise for their helpfulness, professionalism, and knowledge, with many customers expressing satisfaction with their assistance.
Sales Practices
Several reviews raised concerns about aggressive sales tactics and misleading information regarding plans and pricing, leading to dissatisfaction among some customers.
Technical Support
Customers appreciated the technical support provided, particularly in resolving issues with devices and services, although some reported complications during the process.
Mixed Experiences
While many customers had positive experiences, a few reported negative interactions, particularly regarding billing and service agreements.
- PHPamela Hagner2 days ago5.0Muhammad is smart, informative , kind ,and extremely knowledgeable. Did not make me feel stupid and kindly and patiently explained everything for me .
- BTBrittany TuntJan 5, 20265.0Muhammad was very helpful and had amazing customer service, very knowledgeable and very helpful, give this man a raise asap.
- AMAngela MoseleyJan 4, 20265.0Muhammad was extremely helpful during a very chaotic and busy time at the store while he was the only associate working and multitasking through all the patrons . He got all of our phones set up and a new cheaper plan .
- RMRobert MascarellaJan 4, 20265.0Muhammad helped me and my girlfriend out with our new phones. He was a great help and awsome worker. He knew his job and does it very well !
- RMRonald McLennanDec 30, 20255.0Tyler at the Verizon Yorkville Illinois store provided excellent customer service, friendly responsive and great attitude. He make the experience 100% above satisfactory! Thank you, Tyler
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 866 Edward Ln, Yorkville?
Verizon at 866 Edward Ln, Yorkville is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 4:00 PM.
What brands of devices can I find at TCC Verizon Yorkville?
TCC Verizon Yorkville offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon Yorkville offer in-store or curbside pickup?
Yes, Verizon Yorkville offers both in-store pickup and curbside pickup services for your convenience.
What kind of wireless services does TCC Verizon in Yorkville provide?
TCC Verizon provides Verizon network coverage, including 5G service, for smartphones, tablets, Verizon home internet, and more for both consumers and businesses.
Can I schedule an appointment or purchase appointments online for Verizon Yorkville?
Yes, you can schedule appointments and manage your services online at https://www.tccrocks.com/appointments/.
What products and accessories are available at Verizon Yorkville?
Products include smartphones, tablets, wireless devices, mobile accessories like phone cases, screen protectors, chargers, Bluetooth headphones, smart watches, and more.
What services does TCC Verizon at Yorkville offer regarding billing and plan upgrades?
They offer prepaid and postpaid bill payments, new lines, upgrades, business accounts, free bill analysis, device activation, device financing, and Verizon Wireless plans including Unlimited plans.
Which nearby retail locations could I visit around Verizon Yorkville for additional shopping needs?
Nearby you can find The Home Depot, DICK'S Sporting Goods, Dollar Tree, Moon Phaze Boutique, and Famous Footwear for a variety of home, sporting, discount, clothing, and shoe shopping.
Are there any food and drink options near Verizon Yorkville for a quick bite or snack?
Yes, close to Verizon Yorkville you can visit Smoothie King for smoothies, No 1 China Buffet and Joyce Lees China Buffet for Chinese cuisine, Wings Etc. for American bar and grill food, and Que Brava for Mexican and Latin American dishes.
What personal care or beauty services can I find near Verizon Yorkville?
Near Verizon Yorkville, you have several personal care options including Sport Clips Haircuts of Yorkville, Hair Cuttery, Highly Skilled Grooming and Lounge for haircuts and grooming, and Nova Nails & Spa for nail and spa services.