Business Details
About
Cell Phone Store
TCC Yorkville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 866 Edward Ln.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
791 reviews
5 stars
724
4 stars
12
3 stars6
2 stars3
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Muhammad received high praise for being helpful, knowledgeable, and kind, making customers feel at ease during their visits.
Sales Practices
Several customers expressed concerns about aggressive sales tactics and misleading information regarding plans and pricing.
Technical Assistance
Customers appreciated the assistance with technical issues, including phone viruses and device setups, highlighting the staff's expertise.
Professionalism
Many reviews noted the professionalism of staff, particularly Muhammad and Tyler, who were described as efficient and courteous.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with service quality and billing issues, indicating inconsistency in customer experiences.
- LALaVerne Arntzen6 days ago5.0Muhammad has been wonderful He has been so helpful an understanding of an elderly person that doesn't understand much about electronics. He was extremely helpful . Would recommend him!
- SBSheryl BeeNov 17, 20255.0Muhammad was very knowledgeable with all of our needs today at Verizon (Yorkville) and exceeded all expectations in customer service. Thank you so much!!
- GGGmannNov 17, 20255.0Muhammad was very professional and help me understand everything that he was doing,I really appreciate him.
- KJKathy JohnsOct 29, 20255.0Muhammad he did a fabulous job. I recommend him highly very efficient polite and accommodating.
- TJThomas JohnsOct 29, 20255.0Muhammad mahama did a great job. I recommend with anybody to go to Yorkville Verizon, very polite experience. Thank you.
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 866 Edward Ln, Yorkville?
Verizon at 866 Edward Ln, Yorkville is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 4:00 PM.
What brands of devices can I find at TCC Verizon Yorkville?
TCC Verizon Yorkville offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon Yorkville offer in-store or curbside pickup?
Yes, Verizon Yorkville offers both in-store pickup and curbside pickup services for your convenience.
What kind of wireless services does TCC Verizon in Yorkville provide?
TCC Verizon provides Verizon network coverage, including 5G service, for smartphones, tablets, Verizon home internet, and more for both consumers and businesses.
Can I schedule an appointment or purchase appointments online for Verizon Yorkville?
Yes, you can schedule appointments and manage your services online at https://www.tccrocks.com/appointments/.
What products and accessories are available at Verizon Yorkville?
Products include smartphones, tablets, wireless devices, mobile accessories like phone cases, screen protectors, chargers, Bluetooth headphones, smart watches, and more.
What services does TCC Verizon at Yorkville offer regarding billing and plan upgrades?
They offer prepaid and postpaid bill payments, new lines, upgrades, business accounts, free bill analysis, device activation, device financing, and Verizon Wireless plans including Unlimited plans.
Which nearby retail locations could I visit around Verizon Yorkville for additional shopping needs?
Nearby you can find The Home Depot, DICK'S Sporting Goods, Dollar Tree, Moon Phaze Boutique, and Famous Footwear for a variety of home, sporting, discount, clothing, and shoe shopping.
Are there any food and drink options near Verizon Yorkville for a quick bite or snack?
Yes, close to Verizon Yorkville you can visit Smoothie King for smoothies, No 1 China Buffet and Joyce Lees China Buffet for Chinese cuisine, Wings Etc. for American bar and grill food, and Que Brava for Mexican and Latin American dishes.
What personal care or beauty services can I find near Verizon Yorkville?
Near Verizon Yorkville, you have several personal care options including Sport Clips Haircuts of Yorkville, Hair Cuttery, Highly Skilled Grooming and Lounge for haircuts and grooming, and Nova Nails & Spa for nail and spa services.