Verizon

4.7
351 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Woodridge’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2828 75th St, Woodridge, IL
60517, United States

Hours

Reviews

4.7
346 reviews
5 stars
314
4 stars
6
3 stars
4
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Yousif, Mahmoud, and Josh, for their helpfulness, knowledge, and ability to resolve issues effectively.

Sales Experience

Several reviews highlighted positive experiences with phone upgrades and plan changes, noting that staff provided clear explanations and tailored solutions.

Billing Issues

Multiple customers reported problems with billing, including unexpected charges and promotions not being honored, leading to dissatisfaction with the overall service.

Mixed Reviews

While many customers had excellent experiences, some expressed frustration with the company's practices and lack of transparency regarding fees and promotions.
  • MP
    Michael Payton
    Dec 28, 2025
    5.0
    Adam was very helpful and helped me from a store he doesn't work at. He was very professional and helped with all my needs and changed a bad situation into something allowing me to leave happy. I would recommend working with him to anyone
  • YZ
    Youssef Zekri
    Dec 21, 2025
    5.0
    Mahmoud was a great guy helped me call and apply all the discounts need to processed. I would highly recommend him.
  • JM
    Jose Molina
    Dec 21, 2025
    5.0
    Came in to upgrade 2 phones on my Verizon acct, Mahmoud helped me upgrade to a Business acct , get 3 new phones and lower my monthly bill $50 per month. Great Service definitely recommend you see Mahmoud
  • AA
    Anthony
    Dec 6, 2025
    5.0
    I visited this location and was helped right away. I was helped by Nick and he really broke everything down as to what my bill would be monthly, helped pick out a phone and a FREE watch. I like knowing there are still brick and mortar mobile stores where you can speak to a actual person for assistance.
  • WK
    William Kapral
    Nov 29, 2025
    1.0
    We were cheated by the sales rep Yousif ra*** First, he told us the phones were $1200 but they were $1299. We ask if there were any setup charges. He said, no, and then he charged us $59.95. He told us he would give us a deal on the cases he would give them for $35 each and then charge us. They did not have the phones in their store so they sent us to another store to pick them up and told us they will set the phones up for us.That's when we found out that there is a charge for setup, and the other store did not want to set it up because he charged us for it.And we would have to go back to that store to set it up. This is plain and simple taken advantage of a client and stealing from them by misleading them of all the charges just to get a sale.We will never return to that store ever again.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Woodridge?

The Verizon store is located at 2828 75th St, Unit 1, Woodridge, IL 60517.

What brands of phones can I find at this Verizon store?

You can find phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.