Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 754 N Green Bay Road in Waukegan, IL 60085
The agent in there is very knowledgeable and very helpful and kind
ML
mauricio lopez
Dec 1, 2025
5.0
muy bena atencion.
SE
Steven Emter
Nov 7, 2025
5.0
Forget the guys name but I graduated boot camp and went and got an upgrade, hes great and efficient 🙏
FI
Farah Idowu
Feb 24, 2025
1.0
If i can i won’t give no stars, joseph known as Jo gave me and my boyfriend a whole lot of bullshit talk and couldn’t back none of them. He told us how the military plan will save us a lot, made my boyfriend even get an iphone upgrade saying it will only cost $15 a month with the wifi we got for a $100 dollars. he gave us two weeks to try everything out and said if we weren’t satisfied we could return it within that time frame. we went back a week an a half later to return it and he made another deal with us so we could keep the new iphone even tho we wanted to return it. My boyfriend took the phone back skeptically and when he returned it just before the time frame as jo asked he was asked to come back like three days later after when he went back the sent him away with the same excuse saying he should come back some other time because their network is down, this happened two more time until the 30 days return time was met and now they are like “ YOU GOTTA KEEP IT MAN, THE 30 DAYS RETURN TIME IS OVER” MAN whattttt? Its not his fault he couldn’t return it y’all gave bullshit excuses until date and now he’s asked to call a customer care to get a special kit for a return cause damn well we are not keeping that phone. Mind you this was from January 16 2025 to February 24 2025.
Save yourself the trouble and go to an actual verizone store it won’t take anything but if you go here they will give you multiple nonsense trip and no results.