Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 459 E Broadway in Trenton, IL 62293
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
73 reviews
5 stars
61
4 stars
2
3 stars
3
2 stars1
1 star
6
- NWNancy WinkekerDec 11, 20253.0I went in there to buy a new cell phone. They did not bother to tell me about any other offers that Verizon had to offer. I do not know if the Trenton location has specials from Verizon to offer, but I think they could’ve at least asked me about the iPad or an I watch not a word was mentioned. I bought my phone and I left.
- KKkellyNov 29, 20255.0Sarah at Russell Cellular was super helpful and patient. She helped us choose the best plan the fit our budget with no pressure. She very patiently transferred everything from my husband's old phone to his new one. She was polite and friendly during our visit.
- ABAlison BauzaSep 8, 20255.0Had an appointment at the Trenton Verizon for help with transferring my data to from my old phone to my new phone. Sarah helped me with this and with putting on my new screen protector, which I did not even buy at the store. I ordered my new phone through the app, with a trade-in deal, and the technical side of Verizon (nothing the local store could control) was making a simple trade-in difficult because it kept saying “pending order” and wouldn’t activate my new phone. Sarah spent at least an hour, disturbing her break, on the phone with different customer service agents to find someone that knew how to fix the issue on their end. I had to go back to work (I didn’t expect to spend about two hours there with issues) so Sarah walked my phones across the street to my work for me, since I was going to be the only one at work and HAD to go. To the previous female reviewer from 4 months ago that was mad because there was a $40 charge… it’s every Verizon now. It even told me that in the app before I made an appointment at ANY location, so her review is kinda invalid. It was worth the $40 anyway. Thank you, Sarah!
- LMLauren ManfrediSep 8, 20255.0They were fast and efficient!!! Super friendly and knowledgeable!!
- BRBruce RapienAug 16, 20255.0prompt, friendly, professional service. they quickly recognized the problem and fixed it. I appreciate them and thank them for the assistance I received.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 459 E Broadway in Trenton offer?
Verizon at 459 E Broadway in Trenton offers Verizon Wireless products including smartphones, tablets, smartwatches, accessories, and prepaid options. They carry brands such as Samsung, Google, Apple, Motorola, LG, and Russell Cellular.
What are the store hours for Verizon in Trenton, IL?
The store hours are Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Trenton offer in-store pickup for orders?
Yes, Verizon in Trenton provides in-store pickup service for customers.
What payment options are accepted at Verizon in Trenton?
Verizon accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is the Verizon store in Trenton wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
Can I schedule services or manage my account digitally for Verizon in Trenton?
Yes, you can schedule services and manage your Verizon account using the My Verizon app available on the Apple App Store.
What is the contact information for Verizon in Trenton?
You can contact Verizon in Trenton by phone at +1 618-224-9711 or by email at trenton.il@russellcellular.com.
Which nearby places can customers visit before or after shopping at Verizon in Trenton?
Customers can visit Trenton Community Park for outdoor activities, Reflections Unlimited 2 beauty salon for spa services, and Trenton IGA Food Store for groceries, all located near the Verizon store.
Are there other electronics or mobile phone stores near Verizon in Trenton?
Yes, Russell Cellular, an electronics and telecommunications company, is located nearby for additional mobile phone services and products.
What community services or organizations are near Verizon that customers might find useful?
Nearby community services include New You Wellness Center for health and weight loss, H&R Block for financial services, and Willow Walk Learning Center for daycare and preschool.