Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 7101 W. 183rd St. #101 in Tinley Park, IL 60477
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
564 reviews
5 stars
494
4 stars
26
3 stars7
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and professional, particularly highlighting employees like Josh, Tyler, and Perla.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including unhelpful staff and billing problems.
Store Operations
Several reviews mentioned problems with store hours, including being closed unexpectedly and slow service during busy times.
Sales Practices
There were complaints about misleading sales tactics and unexpected charges, leading some customers to feel scammed.
- JHJulie HowaniecJan 3, 20264.0Very helpful!
- JMJohn MulinDec 23, 20254.0Jonathan was great. Thank you
- KKKing KillaDec 15, 20255.0I visited your location on 12/12/25. I was greeted by Josh, the tech on duty. He was incredibly professional, and more importantly knowledgeable. The customer service I received was exceptional!! Josh is a real asset to Verizon and Russell. The guy knows his business!!!
- GAGreg AllenNov 24, 20255.0This was the best Verizon store I've ever been to. Tyler was super helpful. Didn't give me a bunch of run around. Got exactly what I wanted
- JBjames bandyNov 17, 20255.0Josh is extremely professional in working with me at least. Solved a significant issue regarding my cell phone & Tablet. Respectfully, James Bandy
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Tinley Park?
The Verizon store at 7101 183rd St. #101 in Tinley Park, IL is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products and brands does the Verizon Tinley Park store offer?
The store offers Verizon Wireless services and sells smartphones, tablets, accessories, and smartwatches from brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
Can I pick up my online order in-store at the Verizon Tinley Park location?
Yes, the Verizon Tinley Park store offers in-store pickup for your orders.
What payment options are accepted at the Verizon store in Tinley Park?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon Tinley Park store independently owned?
Yes, Russell Cellular independently operates the Verizon authorized retail store in Tinley Park.
Does the Verizon store in Tinley Park offer repairs or delivery services?
No, the store does not offer service repairs or delivery services, but it does provide in-store shopping and in-store pickup.
Which nearby cafes can I visit when I come to the Verizon Tinley Park store?
You can visit nearby cafes like Tropical Smoothie Cafe and Fratello's Deli & Cafe before or after your store visit.
What are some nearby restaurants to the Verizon store in Tinley Park?
Nearby restaurants include Taco Fresco (Mexican), Jo Jo Asian Bistros (Asian cuisine), Joy Yee South (Chinese), Burger King (fast food), Submarina Subs (sandwich shop), and Papa John's Pizza.
Are there any fitness centers near the Verizon Tinley Park location?
Yes, nearby fitness centers include LA Fitness, HAWABOUTIT gym and sports venue, and the British Swim School of Tinley for swimming lessons.
How can nearby Verizon and Russell Cellular stores impact my shopping experience at this Verizon Tinley Park location?
Nearby Verizon and Russell Cellular stores provide additional options for wireless services and mobile phone products, allowing customers to compare offerings or find specific devices and plans that best suit their needs.