Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 7101 W. 183rd St. #101 in Tinley Park, IL 60477
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
561 reviews
5 stars
493
4 stars
24
3 stars7
2 stars4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Josh, Tyler, and Perla.
Efficiency
Several reviews noted quick and efficient service, with customers appreciating the fast processing of phone upgrades and data transfers.
Negative Experiences
A number of customers reported issues with billing discrepancies, poor service, and unprofessional behavior from some staff members, leading to frustration.
Store Management
There were mixed reviews regarding management practices, with some customers expressing dissatisfaction with how issues were handled and others praising the helpfulness of specific managers.
Store Operations
Customers frequently mentioned problems with store hours and availability, including instances of the store being closed unexpectedly or staff being unresponsive.
- JBjames bandyNov 17, 20255.0Josh is extremely professional in working with me at least. Solved a significant issue regarding my cell phone & Tablet. Respectfully, James Bandy
- JEJamison EggertNov 5, 20255.0Best experience at Verizon
- MMMichelleSep 24, 20255.0I went into the store to get help with transferring my data from my old phone to the new one! Well I got Josh who is very funny, friendly and knowledgeable! The transition to my new phone went so smoothly, I didn’t realize I was there for 2 hours! Josh provided excellent customer service and he most definitely gone give you his opinion on what to select for your phone! Josh keep doing what you do best! Thank you for your help!
- AJAbed JabrAug 16, 20255.0Had a pleasant experience switching over to Verizon, entire staff (with special thanks to Tylor) were extremely helpful and knowledgeable, subsequently helped me choose the right plan and promotion best for me and my family plan.
- JIJohn “JP” Reed IIIJul 30, 20255.0Joshua was very friendly and went above and beyond to help our family get the kids two new phones. Great customer service, super friendly and funny staff.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Tinley Park?
The Verizon store at 7101 183rd St. #101 in Tinley Park, IL is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products and brands does the Verizon Tinley Park store offer?
The store offers Verizon Wireless services and sells smartphones, tablets, accessories, and smartwatches from brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
Can I pick up my online order in-store at the Verizon Tinley Park location?
Yes, the Verizon Tinley Park store offers in-store pickup for your orders.
What payment options are accepted at the Verizon store in Tinley Park?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Is the Verizon Tinley Park store independently owned?
Yes, Russell Cellular independently operates the Verizon authorized retail store in Tinley Park.
Does the Verizon store in Tinley Park offer repairs or delivery services?
No, the store does not offer service repairs or delivery services, but it does provide in-store shopping and in-store pickup.
Which nearby cafes can I visit when I come to the Verizon Tinley Park store?
You can visit nearby cafes like Tropical Smoothie Cafe and Fratello's Deli & Cafe before or after your store visit.
What are some nearby restaurants to the Verizon store in Tinley Park?
Nearby restaurants include Taco Fresco (Mexican), Jo Jo Asian Bistros (Asian cuisine), Joy Yee South (Chinese), Burger King (fast food), Submarina Subs (sandwich shop), and Papa John's Pizza.
Are there any fitness centers near the Verizon Tinley Park location?
Yes, nearby fitness centers include LA Fitness, HAWABOUTIT gym and sports venue, and the British Swim School of Tinley for swimming lessons.
How can nearby Verizon and Russell Cellular stores impact my shopping experience at this Verizon Tinley Park location?
Nearby Verizon and Russell Cellular stores provide additional options for wireless services and mobile phone products, allowing customers to compare offerings or find specific devices and plans that best suit their needs.