Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderTCC
Wireless Zone, Verizon Authorized Retailer, Springfield, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 2501 Wabash Ave.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
333 reviews
5 stars
320
4 stars1
3 stars2
2 stars2
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful service provided by staff members, particularly highlighting individuals like Wes, Kali, and Jeb.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to assist with various phone-related issues, making the experience smooth and informative.
Store Environment
The store's location inside the mall and its cleanliness were positively mentioned, contributing to a pleasant shopping experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with service related to internet returns and activation assistance.
- SIShirley Ingold3 days ago5.0Best phone place. Always kind
- MBMarsha BatesDec 10, 20255.0Great service here in the mall.
- TRTad RiceNov 12, 20255.0Best Verizon store! I deal with Wes!
- JNJulitta NewinghamNov 7, 20255.0Not like the other Verizon stores at all! These people are knowledgeable and friendly! Go inside the mall. It's worth it!
- LBLauren BrauerOct 11, 20255.0If you're needing a new phone or any other service, I highly recommend this store. Wes was very pleasant to work with and he was extremely helpful with the purchase of my new phone
Frequently Asked Questions About Verizon
What services does Verizon at 2501 Wabash Ave in Springfield offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides award-winning customer service. They also offer services including bill payments, new lines, upgrades, device activation, and device financing.
What are the operating hours for Verizon at 2501 Wabash Ave?
The store is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Verizon at 2501 Wabash Ave offer in-store pickup?
Yes, they provide in-store pickup services for orders.
Which brands are available at Verizon in Springfield?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and many more.
Can I schedule an appointment online for Verizon services at this location?
Yes, you can schedule appointments online at https://wirelesszone.com/appointments/.
What are some nearby places customers can visit around Verizon on Wabash Ave?
Nearby places include Zumiez (clothing store), GameStop (video game store), Gymboree (children's clothing store), and Things Remembered (gift shop).
Are there nearby dining options near the Verizon store?
Yes, nearby dining options include Cielito Lindo Mexican Kitchen, Gloria Jean's Coffees, Java Island Kitchen, Jack's Bar and Grill, Five Guys, Nickey's Place, and 710 Rippy G's.
What shopping options are close to Verizon at 2501 Wabash Ave?
Customers can visit clothing stores such as American Eagle Outfitters, Hot Topic, Buckle, Legging Bliss, CI Banks, and Men's Wearhouse and Tux nearby.
How can nearby locations enhance my visit to Verizon at 2501 Wabash Ave?
You can combine your visit to Verizon with shopping at nearby clothing stores or relax at local dining venues. For convenience, you might enjoy a coffee at Gloria Jean's Coffees before or after shopping for wireless devices.
Does this Verizon store compete with other providers in the area?
Yes, competitors include AT&T, T-Mobile, Verizon direct stores, Cellular Sales, and Victra.