Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Springfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
281 reviews
5 stars
121
4 stars
52
3 stars
28
2 stars
12
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff like Melissa and Darius for their helpfulness, while others report rudeness and dismissive behavior from certain employees.
Staff Competence
Several reviews highlight issues with staff knowledge and professionalism, with some customers feeling misinformed or treated poorly.
Wait Times
Customers frequently mention long wait times, with some leaving due to frustration over delays in service.
Overall Experience
While some customers report positive experiences and recommend the store, many express dissatisfaction and suggest avoiding this location due to poor service.
- JOJoshua Oxley3 days ago1.0will hang up on you and be very little help
- PCPhil ChilesOct 9, 20255.0Tech was wonderful. Amer weathered a 30 minute call to ATT and persisted. I would recommend him any time
- MHmary henrySep 25, 20251.0I asked for a receipt and was advised they will bill you. Then was told he couldn't transfer info from one phone to the other , I was advised to take the Best Buy and they would transfer and they wanted $ 40.00 to transfer. Very poor 😢 cust service.
- CMCougar MarcySep 16, 20255.0Excellent service especially with a worker named Prince I absolutely love the service he does I would definitely recommend him to anyone who wants to switch to Verizon
- MPM PSep 13, 20255.0Had a problem with my old phone. Prince was very helpful in explaining all my options and informative in helping me pick out a new phone suitable for my needs. He answered all my questions and was very patient with me. And set up my new phone i just LOVE!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Springfield?
The Verizon store in Springfield is open Monday through Saturday from 9 AM to 7 PM, and on Sundays from 11 AM to 6 PM.
What brands of smartphones does this Verizon store offer?
This Verizon store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What convenient shipping and pickup options does the Verizon Springfield store provide?
The store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an in-store appointment at the Springfield Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for added convenience.
What types of business products does this Verizon store carry?
The Verizon Springfield store offers business cell phones, mobile hotspots, tablets, and laptops.
What mobile and wireless plans are available at the Verizon Springfield store?
The store offers a variety of mobile plans, wireless internet plans, and voice plans to suit your needs.
What payment methods are accepted at the Verizon Springfield store?
The store accepts debit cards, mobile NFC payments, and paychecks; cash is not required.
Are there any nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby dining options include Papa Johns Pizza, McDonald's, Bakers Square, Portillo's, and Starbucks, perfect for a meal or snack before or after your visit.
Are there any nearby hotels for visitors to Springfield who plan to shop at Verizon?
Yes, several hotels are nearby including Comfort Inn, Quality Inn & Suites, Spark by Hilton Springfield Southwest, and Fairfield Inn by Marriott Springfield, offering convenient accommodations.
What nearby services can help with printing or insurance needs while visiting Verizon?
Nearby, you can find FedEx Office Print & Ship Center for printing services and Freeway Insurance as well as InsureOne Insurance Agency for financial and auto insurance services.