Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.9
439 reviews
5 stars
410
4 stars
14
3 stars5
2 stars0
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Tara and Nick, for their friendly, knowledgeable, and helpful service.
Professionalism
Many reviews highlighted the professionalism and patience of the employees, making the purchasing and setup process smooth and enjoyable.
Store Atmosphere
The store was described as having a pleasant atmosphere, with employees getting along well and creating a welcoming environment for customers.
Technical Support
Several customers noted the staff's ability to resolve technical issues effectively, enhancing their overall experience.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding communication issues and service for business accounts.
- EGeddie green2 days ago5.0Michael A phenomenal job helping me get a new account with Verizon. Help me walk me through the phone and everything I would give him 100% job even with the five people that were at the table. He helped each of us at the same time and it was just amazing.
- SSSophie Szabo5 days ago5.0Tara took great care of me, and other customers. She answered all questions with diligence, and store was ultra fresh and clean. Thanks so much, Tara!
- TPTroy ParkhurstDec 12, 20255.0Tara went above and beyond making sure I had the best experience possible and the best deal around!
- JTJulie TimmonsDec 11, 20255.0Tara was very friendly and helpful. She set up my new phone without a problem. Thank you so much Tara.
- MEMarsha EastepDec 10, 20255.0Tara was a great person who was very helpful with our purchasing of new phones. Very nice and love doing business with her.
Frequently Asked Questions About Verizon
What services does Verizon at 1605 W Main St offer?
Verizon offers the latest smartphones, tablets, wireless accessories, and full device repair services, including smartphones and tablets.
What are the operating hours for Verizon in Shelbyville, IL?
The store is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Verizon in Shelbyville support in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
Which smartphone and accessory brands are available at Verizon Shelbyville?
They carry brands such as Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
How can I contact Verizon Shelbyville for inquiries or support?
You can contact them via phone at +1 217-774-9559 or email at info@teamwireless.com.
What payment options does Verizon in Shelbyville accept?
Verizon accepts payment via Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
In which languages does Verizon Shelbyville provide customer service?
They provide customer service in English and Spanish.
Where can I find Verizon Shelbyville online?
You can visit their website at http://www.teamwireless.com or follow them on Facebook at https://www.facebook.com/504723006546594, Instagram @teamwireless, and Twitter @TEAM_Wireless.
What nearby places can I visit before or after shopping at Verizon Shelbyville?
You might visit Family Drug Pharmacy for health needs, Dairy Queen for fast food and ice cream, or Oliver Coffee Co for coffee and smoothies, all located near Verizon Shelbyville.
Are there local services near Verizon Shelbyville for auto care and insurance?
Yes, nearby you will find Pro-Lube Of Shelbyville for automotive repair and several insurance agencies such as Koonce Insurance Agency and Killam & Englund Insurance Agency.
What entertainment options are close to Verizon Shelbyville?
Nearby entertainment includes Wilma’s bar and arcade, as well as outdoor shopping at Jake’s Antiques.