Business Details
About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.9
426 reviews
5 stars
398
4 stars
14
3 stars5
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Tara and her team received high praise for their friendly, knowledgeable, and patient customer service.
Staff Knowledge
Customers noted the staff's expertise in handling technical issues and providing helpful information about products and plans.
Positive Atmosphere
The store was described as having a pleasant atmosphere, with staff getting along well and creating a welcoming environment.
Efficiency
Many reviews highlighted quick service and efficient handling of customer needs, with minimal wait times.
Problem Resolution
Tara and other staff members were commended for their ability to resolve issues effectively, even under challenging circumstances.
- CBChristian Bolinger1 day ago5.0The employees at this store went above and beyond in helping me understand my plan and my lines. They provide excellent customer service, answered all our questions and helped us get the right plan and devices that best suited our needs. Tha k you Shelbyville Verizon.
- LDLinda Yutmeyer DupasquierNov 7, 20255.0Michael went above and beyond to get me the right phone, the right equipment, and make sure it worked for my car. For several years, I have dreaded getting a new phone, but he made the experience very easy! Highly recommend Verizon in Shelbyville Illinois.
- MSMichael ShewNov 4, 20255.0Service was great. Love the new screen protector
- CCCarla CurtisOct 16, 20255.0Tara is excellent at her job ! Aways pleased with her customer service .
- TSTammie ShewmakerOct 14, 20255.0Tara is the only person we trust to help us with our phones! She's so nice to deal with and she's very patient with us old folks that are not tech savvy! Ĺove her!
Frequently Asked Questions About Verizon
What services does Verizon at 1605 W Main St offer?
Verizon offers the latest smartphones, tablets, wireless accessories, and full device repair services, including smartphones and tablets.
What are the operating hours for Verizon in Shelbyville, IL?
The store is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Verizon in Shelbyville support in-store pickup?
Yes, Verizon offers in-store pickup services for your convenience.
Which smartphone and accessory brands are available at Verizon Shelbyville?
They carry brands such as Otterbox, weboost, lifeproof, UAG, Samsung, Apple, Motorola, Google, Case Mate, and Mophie.
How can I contact Verizon Shelbyville for inquiries or support?
You can contact them via phone at +1 217-774-9559 or email at info@teamwireless.com.
What payment options does Verizon in Shelbyville accept?
Verizon accepts payment via Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
In which languages does Verizon Shelbyville provide customer service?
They provide customer service in English and Spanish.
Where can I find Verizon Shelbyville online?
You can visit their website at http://www.teamwireless.com or follow them on Facebook at https://www.facebook.com/504723006546594, Instagram @teamwireless, and Twitter @TEAM_Wireless.
What nearby places can I visit before or after shopping at Verizon Shelbyville?
You might visit Family Drug Pharmacy for health needs, Dairy Queen for fast food and ice cream, or Oliver Coffee Co for coffee and smoothies, all located near Verizon Shelbyville.
Are there local services near Verizon Shelbyville for auto care and insurance?
Yes, nearby you will find Pro-Lube Of Shelbyville for automotive repair and several insurance agencies such as Koonce Insurance Agency and Killam & Englund Insurance Agency.
What entertainment options are close to Verizon Shelbyville?
Nearby entertainment includes Wilma’s bar and arcade, as well as outdoor shopping at Jake’s Antiques.